Group Product Manager Mail

SUPERHUMAN MAIL

At Superhuman, we’ve built the fastest email experience in the world — one that's deeply loved and adored by customers who get through their inboxes twice as fast. Superhuman Mail, Grammarly, and Coda are now part of the Superhuman Suite, an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites.

Learn more at  and about our values here.

At Superhuman, we have a deep understanding of how to build products that people love. We incorporate fun and play, infusing magic and joy to create experiences that amaze and delight. It all starts with the right team — a team that deeply cares about values, customers, and each other.

We're not solving a small problem, nor are we addressing a small market. We're reshaping the fundamentals of how people work. We're combining premium product craft with enterprise-scale capabilities to rethink how individuals and teams should fundamentally collaborate. We are building a household brand and a worldwide organization. We are here to do our best work, and we hope you are too.

• Identify and prioritize improvements across the acquisition journey, including website optimization, SEO, signup flows (individual + team), onboarding, activation, and referral loops.
• Strengthen virality by building referral incentives, shareable AI outputs, and other lightweight loops that attract new users organically.
• Develop high-impact website experiments (messaging, IA, funnels, CRO) that increase visit-to-signup conversion rates.
• Partner with Brand, Product, and Demand Gen to ensure consistent storytelling and unified acquisition messaging across all surfaces.
• Design fast, intuitive onboarding flows that guide new users to their first “aha” moment within minutes.
• Create AI-powered activation experiences (e.g., auto drafts, personalized splits and labels, etc.) that immediately showcase differentiated value.
• Build contextual in-product guidance, tooltips, nudges, checklists, and walkthroughs that help users complete key activation steps with minimal friction.
• Run rapid A/B tests on onboarding, feature education, and value prompts to improve activation conversion rates across segments.
• Partner closely with Product and Engineering to streamline setup, reduce cognitive load, and remove blockers that delay new users from experiencing core AI features.
• Build intuitive pathways for individuals to form teams, including seamless teammate invites, shared workflows, and contextual prompts that highlight the value of collaborating in Superhuman Mail.
• Design team onboarding and activation experiences that help new teams quickly adopt collaboration features and team-based content and workflows.
• Launch expansion-focused nudges and lifecycle programs that surface the right value at the right time, encouraging teams to add teammates and activate dormant seats.
• Develop team-level product-qualified account (PQA) signals based on usage patterns, collaboration intensity, and admin behavior to identify high-intent expansion opportunities.
• Run targeted experiments on team growth levers, including team invites, admin prompts, collaborative AI features, and upgrade surfaces, to increase seat expansion and overall team size.
• Partner with Sales and Customer Success to build seamless PLG → PLS handoffs, ensuring high-intent teams graduate into larger team and enterprise plans.
• Manage, mentor, and inspire a team of growth product managers, engineers, and marketers to achieve ambitious growth objectives.
• Foster a high-performance, experimentation-friendly culture that supports rapid iteration and continuous improvement.
• Collaborate with peer marketing and product leaders across Superhuman Mail, Grammarly, and Coda to ensure alignment on growth strategy and execution.
• Lead the organization with clear prioritization, communication, and a commitment to Superhuman’s values.

• You have 10+ total years of experience in Growth and at least 5 years of Growth Product experience at a B2B PLG SaaS startup.
• Big Rock…