Enterprise Citrix Administrator

Job Summary

The Enterprise Citrix Administrator plays a crucial role in Platform Services within Infrastructure Services, specializing in managing and optimizing Citrix environment. This role is accountable for the design, implementation, and maintenance of Citrix systems publish virtual applications and desktops. The Enterprise Citrix Administrator will ensure these systems are secure, reliable, and aligned with UCSF business goals and IT standards. The Enterprise Citrix Administrator will positively impact UCSF's operations and culture by ensuring UCSF's IT infrastructure is operable, secure, efficient, and effective in service of UCSF's academic mission.

This team member will advance the UCSF's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCSF's vision while modeling UCSF's culture and values.

The final salary and offer components are subject to additional approvals based on UC policy. Placement within the salary range is dependent on a number of factors, including your work experience and internal equity within this position classification  positions represented by a labor union, placement within the salary range will be governed by the rules in the collective bargaining agreement. The current annual salary range for this position is $113,800 $ 242,800.

Please note that certain terms and conditions of employment for this position, including the rate of pay, benefits, etc., are currently subject to negotiation with the appropriate union. To learn more about the benefits of working at UCSF, including total compensation, please visit: (Use the "Apply for this Job" box below)..html

University of California, San Francisco (UCSF) is distinguished as a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services. Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring the technical services that enable the academic, medical, and research missions of the organization. Beyond a focus on maintaining systems and resolving issues, we are committed to nurturing the potential of our team members and empowering them to excel.

UCSF Infrastructure Services provides 24x7 support to the University community, upholding the highest level of responsiveness and reliability at all times for our customers. IS values innovation and excellence in ensuring secure and efficient IT services, regardless of the hour or complexity of the issue. The Platform Services team within Infrastructure Services is committed to empowering the academic, medical, and research mission of UCSF by ensuring that all customers have seamless, secure, and accessible technological support.

The team oversees the management and maintenance of various technology platforms, including systems, databases, and cloud services, to guarantee they are secure, readily available, and performing optimally. Platform Services handles the management of critical software, such as Epic, ensuring it supports the highest level of medical service delivery by operating at peak performance. The team also oversees data center operations, including server management, storage, and networking equipment, to ensure the reliable delivery of health services.

Additionally, it manages enterprise databases, Oracle, SQL, and other defined databases with a focus on data security, availability, and top‑tier performance. All these tasks are critical not just for the smooth operation of the University’s technological infrastructure, but also for enhancing productivity, enabling the provision of high‑quality health services and learning, and ultimately, improving patient and student outcomes.

• High school diploma or GED.
• Three or more years of experience in one or more of the following fields:
  Citrix administration, including Citrix Virtual Apps or Citrix Desktop.
• Demonstrated successful experience in information technology, platform services, or Epic Client Systems.
• Thorough knowledge of…