Senior Manager, Optimization

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.

Progress starts with you.

The Senior Manager of Payments

Optimization(Global) willplay a critical role in enabling ourmerchant,acquirerandpartner customers to achievemarket-leadingpayment successrates.

The ideal candidate is an experienced, data-fluentspecialist inomnichannelpaymentswitha track recordofincreasingtransaction approval rates throughtheimplementation of best practices andinnovativetechnologysolutions.

In this role, youwilladvisesome of the largest merchants andacquiringbanksin the world to maximize their approval rates, in collaboration with cross-functional global stakeholders, including sales, product and technical leadership.

Youwillanalyse large datasets and applyyour deep paymentsexpertisetoimproveour customers' paymentprograms.

You willbe responsible forthegrowth and successofour advisorypractice: creating deep dive analyses, presentations, leading customer engagements and overseeing a pipeline of engagements delivered in collaboration with peers across Visa.

Through this work,you'llrecommend processesandproductstooptimizecustomer's payments flows. As a subject matter expert within our business, you'll also Train colleagues across the organization on best practices in payments and merchant performance,share and document your knowledge,recommend improvements to our products,and support the creation ofdata &AI toolsto increase the automation of insightsfor scale.

We'reseekingstrong leader with a deep understanding of theomnichannelpayments ecosystem andecommerceuserexperience.

They are a collaborative teamplayerwith the ability to drive influence across a heavilymatrixedorganizationand within diverse external customer environments. They are a high energy, results-oriented and motivated individual who thrives in ambiguity.

The role reports to the General Manager, Global Network & Optimization Solutions.

Requirements:

• Produce high-impact customer presentations by gathering and synthesizing data and insights from a variety of sources.

• Define and scale global best practices and frameworks for client conversionoptimizationacross markets.
  
  Identify data-driven strategies that combine market insights to improve checkout conversion and authorization performance.

• Enablecustomer-facing teams throughasset development,enablementand trend analysis.

• Partner with regional sales leaders to deploy GTM strategies that drive client acquisition, retention, and portfolio growth.

• Follow through engagements to ensure implementation and adoption of recommendations.

• Build tools and assets to support sales execution,while continuously reviewing decline drivers and industry trendstoensurethe toolkitrepresentsthe most relevant and up-to-datebest practices.

• Champion payment optimization through strategic communications, client engagements, and ecosystem events.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Domain expertise in the payments ecosystem, including conversion optimization, consumer authentication, and tokenisation protocols.
• Customer-facing experience such as in a consultative or strategic sales role.
• Data fluency and experience with visualisation tools:
  T…