Senior Technical Program Manager

Our client is seeking a strategic and strong leader for the role of Staff Technical Program Manager with proven experience driving large-scale, cross-functional initiatives within a cloud/SaaS environment. The ideal candidate has deep understanding of BT infrastructure, security, business applications, and data landscapes, and thrives in agile, fast-paced environments.

• Lead and manage large cross-functional programs serving multiple stakeholders across business and technical teams.
• Drive initiatives requiring strong critical thinking and proactive stakeholder management.
• Define, build, and track key program deliverables and artifacts.
• Identify risks early and develop mitigation plans to ensure successful business outcomes.
• Facilitate executive-level (Steer Co) discussions, team alignment sessions, and technical design meetings.
• Right-size communication cadence and collaboration models across teams.
• Advocate and implement process improvements in SaaS and Agile environments.
• Apply a data-driven approach using KPIs and metrics to measure program success and drive accountability.
• Work hands‑on with Agile, Scrum, and hybrid delivery methodologies, adapting based on project scope and team needs.
• Maintain exposure and working knowledge of enterprise business applications (functional awareness required, deep expertise not mandatory).

• 7–8 years of project/program management experience in a cloud/SaaS environment.
• Strong understanding of Agile frameworks and delivery models.
• Deep familiarity with BT infrastructure, security, business systems, and enterprise data environments.
• Ability to dive into technical details and facilitate resolution of complex challenges.
• Proven ability to operate autonomously, remove ambiguity, and manage interdependencies across multiple teams.
• Strong influencing skills, able to drive outcomes without direct authority.
• Excellent communication and executive presentation skills.
• Experience leading Project Steering Committee discussions.
• Hands‑on experience with project and collaboration tools such as:
  Jira, Google Workspace, Smartsheet, Asana, Slack, Zoom, Lucidchart and Confluence
• Exposure to enterprise applications such as:
  Net Suite, Coupa, Workday, Anaplan, Boomi, Conga and Kyriba
• Demonstrated ability to foster cultural programs promoting collaboration and empowerment.
• Creative problem‑solving mindset with a track record of innovative solutions.
• Experience thriving in fast‑paced, dynamic environments.

• Bachelor’s degree in Computer Science, MIS, or related field (or equivalent work experience).
• Minimum 4 years of technical hands‑on experience.