Head of Infrastructure Development

This job is with JLL, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Opportunity
We are seeking an experienced Head Infrastructure Development, reporting to the SVP of Infrastructure and Operations. As a senior member of staff in Infrastructure and Operations within IT, this individual is responsible to build a  future-fit infrastructure and organization for JLL, developing and enabling resilient and adaptable infrastructure across the enterprise .
The Head of Infrastructure Development brings experience, knowledge, and future vision for transforming the infrastructure function including the management of the source code repository, CICD pipelines, golden imagines/patterns, OS, containers, immutable & resilient infrastructure, observability standards, tier 1, 2 and 3 support of tooling and tier 3 support for infrastructure & applications.
The role holder is a senior stakeholder in all relationships with externally sourced infrastructure and operations capabilities. Owns the direct points of contact and continuous engagement and improvement with Applications Teams.
As a key member of the senior I&O leadership team this role contributes to the development and execution of the enterprise-wide Infrastructure and Application Development strategy and is responsible for ensuring I&O strategy is fully aligned, positioning I&O to deliver compelling value to the infrastructure, application teams as well as the JLL Business
This individual is expected to support the SVP of I&O, the Infrastructure Leadership peer group, the Chief Architect and VPs of Application Development under the CTO by implementing infrastructure solutions that align to the enterprise architecture framework and roadmap. He or she will also serve on IT planning and policy making committees and will drive the development and adoption of enterprise technology standards, governance processes and performance metrics.

Key Responsibilities
Create and execute strategy:  Create and communicate a pioneering vision for Infrastructure Development, including the value proposition in digital transformation, optimization of cloud and adoption of innovative technologies, such as generative AI.

Optimize, redesign, and deliver engagement models for Infrastructure services :  Streamline engagement practices, enable a compelling digital employee experience and improve the value the enterprise receives from infrastructure platforms and services.

Champion innovation.  Take advantage of breakthrough technologies by embracing, and driving automation and observability

Manage and optimize cloud environment :
Create and execute strategies for cloud, edge and on-premises infrastructure, and maximize the value the enterprise receives from investments in cloud services.

Develop and engage talent :  Create future-proofing talent strategies to develop, upskill, and retain an adaptive workforce amid the impact of generative AI and automation and adopt leadership principles that engage teams and executives to change culture build soft skills and improve the employee experience.

• Achieve operational excellence:  Modernize to a cost-optimized, on-time, and stable hybrid infrastructure that addresses technical debt and minimizes risks of new initiatives. Build resilient platforms to power business growth.

• Drive and communicate outcomes:  Build relationships and collaborate effectively across various levels of the organization. Able to convey complex technical concepts and strategies that resonate with…