Salesforce Administrator

Job Summary

Please note:

duration through September 30, 2026; possible extension. Includes optional medical benefits, holiday pay and sick leave accrual.

Under the direction of the Technical Solutions Architect, the Goldschmidt Collective Salesforce Administrator will provide support related to the administration and usage of the Salesforce CRM system. The Salesforce Administrator will work with the Technical Solutions Architect to support the ongoing development of our Salesforce deployment. The incumbent will apply Salesforce knowledge and skills.to resolve a variety of moderately complex issues, and will work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.

F_TEP-Campus Employees

Temporary Employment

88113

• Administer and support Salesforce systems, including user management, security controls, reports, dashboards, workflows, and routine configuration.
• Stay current with Salesforce releases, features, and best practices; assist with system upgrades, critical updates, and action alerts.
• Configure and enhance the platform using declarative tools (fields, page layouts, Lightning Flows, Quick Actions, Macros), addressing business needs and reducing technical debt through Lightning solutions.
• Design, develop, test, and maintain moderately complex software, scripts, and system enhancements; support release and deployment activities, including pre- and post-deployment testing.
• Identify and improve systems, processes, and procedures; document configurations and create training materials.
• Troubleshoot and resolve technical issues; provide end-user support and escalate complex matters as needed.
• Support database and data management efforts, including normalized data structures, metadata capture, and data quality/cleaning initiatives.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search ((Use the "Apply for this Job" box below).)

Please note:

An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: .html

The Goldschmidt Collective (TGC) which includes the National Clinician Consultation Center (NCCC) and the Reproductive Health Hotline (Repro

HH) at the Department of Family & Community Medicine provides immediate, state-of-the-art HIV, viral hepatitis, substance use and reproductive and sexual health clinical guidance to health care providers (physicians, nurse practitioners, physician assistants, pharmacists and other health care professionals) across the country through seven telephone and online consultation services:

• HIV/AIDS Management Consultation Service (Warmline)
• Post-Exposure Prophylaxis Consultation Service (PEPline)
• Perinatal HIV Consultation and Referral Service
• Hepatitis C Consultation Service
• Pre-Exposure Prophylaxis Consultation Service (PrEPline)
• Substance Use Warmline
• Reproductive Health Hotline

• Bachelor's degree in related area and one year of relevant experience and / or equivalent experience / training
• Knowledge relating to the design and development of Salesforce software. Basic knowledge of Salesforce security features
• Demonstrated experience with Salesforce database administration

• General knowledge of multiple areas of IT
• Knowledge of business processes and procedures
• Knowledge of the design, development, and application of technology and systems to meet business needs
• Knowledge of data management systems, practices, and standards
• Demonstrated knowledge of computer security tools, best practices, and policies
• Demonstrated ability to apply security controls to software and hardware
• Dem…