Principal Solution Architect

Who We Are

Here at Skedulo we're on a mission to support the 2.7 billion people in the world - and the companies that employ them - who do not work at a desk every day. Our global teams are collaborative, ambitious, innovative, and passionate about helping our customers realize their fullest potential by enabling their mobile work forces.

The Skedulo team is a tight-knit group of builders who are passionate about shaping our platform that is relied upon daily by thousands of users across the globe. We are looking for motivated, self-starters who share our values, challenge the status quo, and push the pace of innovation in order to accelerate growth. If you’re drawn to solving hard problems and want to help design software that will make a difference in people’s lives, Skedulo is for you.

Visit our website to learn more about what Skedulo does and to learn more about our people and team.

The Principal Solution Architect has a multifaceted role, encompassing advanced solution architecture and strategic guidance on Skedulo opportunities and implementation projects. They collaborate closely with sales to understand prospect requirements to design solutions and with project teams to drive successful project delivery, ensuring customers achieve their desired business outcomes.

• Engaging with internal, customer and external stakeholders to gather and analyze business requirements
• Designing solutions to address requirements and ensure the best possible long-term outcomes for customers and Skedulo
• Providing expert advice on leveraging the Skedulo Platform effectively
• Writing Statements of Work (SOWs), technical design documentation and other documentation required to ensure high-quality delivery by the Skedulo professional services team.
• Providing support to the delivery team during implementation, ensuring that designs are correctly implemented and best practices are followed

The Principal Solution Architect acts as a strategic advisor, working closely with Product Development, Project Managers, and Customers to offer consulting expertise on maximizing the value of Skedulo. They excel in complex problem-solving through systems thinking and play a pivotal role in bridging the gap between business needs and technical solutions. What differentiates a principal architect from more junior roles is the greater ability to question requirements and advise customers on the best direction to address them.

• Work closely with the Sales Team to qualify opportunities, understand prospects’ business challenges and demonstrate how Skedulo can maximize their business success. Ensure clients’ values are considered and met.
• Plan and facilitate prospect and customer workshops to understand business problems and design solutions to solve them. The Principal Architect is expected to guide customers toward solutions that deliver long-term benefits.
• Have an in-depth understanding of our Platform-based Product offering to suggest customizations depending on customer needs. Be able to walk the customer Enterprise/ Technical architecture group through our platform and answer questions.
• Create detailed solution and technical architecture diagrams, data models and process maps to support Skedulo’s Project Delivery of solutions.
• Use AI-based tools to build working prototypes to demonstrate solutions to prospects, customers, and our professional services team, helping them envision the solution and deepen their understanding.
• Specialize in a vertical (such as Healthcare, Public Sector, or Field Services), serving as the knowledge owner for requirements and solutions in that space. Act as the subject matter expert for both internal and external stakeholders.
• Drive revenue and operational efficiency by designing repeatable extensions for custom implementation projects. Own the extension end-to-end (from all angles), partnering with different stakeholders in Delivery, Extensions team and Product.
• Create detailed Technical and Functional Documentation, outlining the design and scope of solutions, including diagrams of the proposed solution, data model and integration requirements, for…