Solution Architect Locations Solution Architect

Description

About Us:

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.

As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.

Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviours that bring our mission and vision to life, every day, in every interaction.

As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.

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Sitecore is experiencing spectacular growth all over the world. To build on Sitecore’s success and growth, we are looking for a skilled Solution Architect to join our Professional Services team to support some of the most critical customers.

Energetic, outgoing and endlessly passionate about technology, the Solution Architect is the driving force that blends deep technical expertise with a relentless commitment to customer success.

In this role, you’ll step into a dynamic space where architecture, innovation, and collaboration intersect — and you’ll be right at the centre of it.

As a Solution Architect, you’ll span a wide spectrum of responsibilities: mastering Sitecore products, guiding customers and partners, shaping technical strategy and contributing to the Sitecore community. This is a highly visible, customer‑facing position within our Professional Services team where you’ll transform complex business challenges into elegant, scalable solutions.

• Analyse and design software solutions based on Sitecore’s software products. Present the company, its capabilities and technology in a highly professional and exciting way that will engage customers and help them increase their business impact.
• Consult with customers and partners on the best ways to implement Sitecore’s software products for rapid return on investment. Maintain a working environment with customers and partners that has a clear technological vision and future-oriented approach.
• Help customers meet their technology and business requirements. This will involve leading workshops, demonstrating strong presentation credentials, and delivering compelling recommendations and guidance to audiences up to C-Level.
• Understand, quantify and verify the business needs of customers and their specific use cases, potentially modelling solutions / POVs.
• Use customer feedback and insights to improve product materials, technical best practices and technical materials while providing feedback to Product Management teams.
• Produce first-class documentation specific to the engagement.

• Bachelor’s or Master’s degree in a relevant field or showcase equivalent practical experience.
• Extensive consulting experience that demonstrates strong technical foundations and appreciable business/functional acumen.
• Excellent proficiency in English, both orally and in written communication. Exhibit a proactive attitude with a solution-minded approach and strong analytical and synthetic skills.
• 5+ years' experience in systems implementation and integration, with a majority in Web Content Management, CDP or DAM space.
• Deep knowledge of web design languages, HTML/JS/CSS and web technologies, experience with REST APIs, JSON, and…