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Founding Tech Support Engineer - Scale Our
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-03-01
Listing for:
Agave
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
A high-growth tech firm in San Francisco seeks a Support Specialist to enhance customer support during rapid scaling from 450 to 1,000+ customers. This role demands strong communication skills, a problem-solving mindset, and the ability to handle complex support tickets. You’ll work closely with teams to improve overall support processes and directly influence customer satisfaction. Ideal candidates will have 2-8 years in b2b SaaS and experience in managing support tickets.
Join a dynamic environment where your contributions will directly impact company growth.
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