Senior Technical Program Manager

Job Title:

Senior Technical Program Manager

Location: Bay Area - Near SF Office

Hybrid: Onsite 2-3 days a week

• The key to this role is we need someone with experience in cloud/SaaS environment.
• Understand BT infrastructure, security, business applications and data landscapes.
• For the applications highlighted below they just need exposure and know what they do and nothing more.

We are looking for a Staff Technical Program Manager who is a strong leader with a strategic mindset and the proven ability to drive cross‑functional initiatives. You keenly understand BT infrastructure, security, business applications and data landscapes. The successful candidate will leverage their agile project management skills to work across business units, partners, and technical teams, driving successful outcomes.

• You will manage large cross‑functional projects and programs, serving the needs of multiple stakeholders, working on issues where critical thinking & active stakeholder management will be essential.
• You will build and track key deliverables & artifacts, developing risk mitigation plans where needed to ensure intended business outcomes & objectives.
• You will facilitate decision making up and down the organization with Steer Co discussions, team level alignment, and technical design meetings, right sizing the types & frequency of communication and collaboration needed.
• You will be an advocate for process improvements, evolving how we work in SaaS and Agile environments.
• A data‑informed approach to planning and execution—using KPIs and metrics to measure progress and drive accountability.
• Hands‑on familiarity with Agile, Scrum, and hybrid delivery methodologies, with the flexibility to adapt based on team needs and project scale.

• You are comfortable diving deep into the technical details across multiple disciplines and can leverage your technical domain knowledge to facilitate conversations solving critical challenges & hard problems.
• You operate with a high degree of autonomy, easily removing ambiguity and managing dependencies across multiple teams, exercising independent judgment in methods, techniques and evaluation criteria for obtaining results.
• You have 7-8 years of project/program management experience in a cloud/SaaS environment & solid understanding of working within an agile framework.
• You have the ability to influence and navigate the organization without authority and are an expert communicator.
• You have demonstrated ability working with project management & collaboration tools (Jira, Google Workspace, Smartsheet, Tempus, Asana, Slack, Zoom, Lucid, Confluence, etc.) and Application such as Netsuite, Coupa, Workday, Anaplan, Boomi, Conga, Kyriba and others.
• You have experiences presenting and leading the Project Steering Committee meetings and discussions.
• You have superior collaboration and influencing skills, and you can build consensus and drive results across all levels of the organization without direct authority.
• You have demonstrated the ability to build and foster cultural programs that promote collaboration, empowerment, and a positive work environment.
• A highly creative and innovative mindset, with a history of thinking outside the box to develop unique and effective solutions.
• Experience working in a fast‑paced, dynamic environment, adapting quickly to change and prioritizing effectively.
• Bachelor's of Science in CS, MIS, related degree or equivalent work experience with minimum of 4 years of technical work experience.
• And extra credit if you have experience in any of the following!
• PMP & Scrum certification desirable (CSM, A‑CSM, etc).