Forward Deployed Product Manager

About Glean

Founded in 2019, Glean is an AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean helps employees access the right knowledge at the right time, boosting productivity and collaboration. The company’s AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.

Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information ing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way — an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need.

Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to redefine how employees work.

Lead discovery, build & ship production AI agents

• Conduct use case discovery to identify high-value opportunities for AI across the enterprise
• Design, build, and optimize enterprise-grade AI agents on Glean's platform handling thousands of daily interactions
• Partner with forward-deployed engineers to rapidly prototype and deploy custom solutions
• Write and test prompt logic, configure agent behaviors, and iterate based on real performance data

Own strategic customer relationships

• Take full accountability for customer outcomes from discovery through scaled adoption
• Serve as the trusted AI advisor to C-suite stakeholders, shaping their multi-year transformation strategies
• Drive measurable business impact and identify expansion opportunities across the organization

Shape Glean's product direction

• Become a key source of customer insight guiding our long-term product roadmap
• Partner with Engineering, Product, and Design to scope and prioritize features that unlock customer value
• Represent Glean externally through presentations, demonstrations, and thought leadership

• 5+ years of experience blending business and technology in customer-facing roles—product management, strategy consulting, solutions engineering, technical program management, or founder experience
• Deep technical acumen:
  You can shape AI agent architectures, understand code (Python, SQL, or similar languages), debug why an agent isn’t working, and collaborate fluently with engineers on implementation details. You've shipped working AI solutions, not just slide decks
• Builder mentality:
  You've demonstrated the ability to go from ambiguous customer problem to shipped solution that drives measurable outcomes
• Executive presence:
  Exceptional communication skills with the ability to earn trust from individual contributors to C-suite stakeholders. You can tailor technical depth to your audience
• Product sense and user empathy:
  You naturally spot high-value AI applications across diverse business functions and design intuitive, guided experiences
• Operational excellence:
  Proven ability to manage multiple complex, high-visibility projects simultaneously while maintaining quality and meeting commitments
• Comfort in ambiguity:
  You thrive in fast-moving environments where you define the problem as much as solve it
• Ability to travel 25-50%

Preferred If You Have

• Technical degree (CS, Engineering, Math) or MBA from a top program
• Experience at leading consulting firms, tech companies, or investment firms
• Experience in one or many of the following industries: automotive & manufacturing, Industrials, retail & CPG, financial services, telecom, technology / SaaS
• Track record driving technology adoption across large organizations
• Data analysis skills: defining success metrics, evaluating outcomes, iterating on quantitative feedback

• This role is hybrid (3-4 days a week in one of our SF Bay Area offices)
• This role will require travel 25-50% of the time

The standard compensation range for this position is $170,000-$280,000 annually plus equity.…