Pricing Manager

Overview

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by improving the lives of legal professionals while increasing access to justice.

Summary: We are currently seeking a Staff Pricing Manager to join our Monetization team. This role is available to candidates across Canada (excluding Québec) and the US, or based out of Vancouver, Calgary, or Toronto hub offices.

The Monetization team leads Clio’s global pricing and packaging strategy, including pricing and packaging initiatives for new products, plans, customer segments and regional packages. This is a highly strategic team contributing to Clio’s success in a highly cross functional role working across nearly all functions at Clio.

As we expand beyond our core offerings, we’re looking for a Staff Pricing Manager with deep experience in multi-product pricing, bundling strategies, and research-driven pricing evolution. This is a high-impact, strategic role where you will shape cross-portfolio pricing and packaging strategies that maximize value capture for the Global Enterprise segment. You will act as a key architect in designing structures for new and existing products, ensuring our monetization evolves alongside our product innovation.

In this highly cross-functional position, you will serve as a bridge between Business Operations, Product, Engineering, Marketing, Finance, and Revenue Operations. You will drive consensus on sensitive pricing decisions with executive stakeholders, translating complex monetization logic into actionable recommendations with operational teams.

• Strategic Architecture:
  You will autonomously own the design and maintenance of pricing and packaging structures for our Enterprise segment, ensuring our monetization evolves alongside our product.
• Commercial Governance:
  You will act as the strategic escalation point for high-stakes deal exceptions. While the Deal Desk Manager handles the technical structuring, you will build guardrails for the commercial trade-offs (margin vs. logo) for our most complex opportunities.
• Metric Maximization:
  You will build frameworks to maximize Annual Contract Value (ACV), Net Revenue Retention (NRR), Gross Margin, and other key metrics, providing the business with early warnings on yield compression.
• Cross-Functional Consensus:
  You will act as the "translator" between departments—helping Product understand monetization, Sales understand value capture, and Finance understand yield—working autonomously to drive alignment on sensitive pricing decisions.
• Market Intelligence:
  You will analyze Enterprise competitor pricing moves, working closely with Pricing Intelligence and Competitive Intelligence stakeholders to iterate on our rate cards and discounting policies, ensuring we remain competitive yet premium.
• Enablement:
  You will ensure the Sales team is equipped not just with a price list, but with the commercial logic and value-defense strategies needed to win negotiations.

• 10+ years of professional experience, with at least 6+ years specifically in B2B SaaS Pricing, Strategic Finance, or Commercial Strategy.
• Proven experience building or managing pricing and packaging specifically for Enterprise SaaS solutions (dealing ACV complexities).
• Top-tier financial modeling skills (Excel/Google Sheets) with the ability to turn complex data scenarios into clear, actionable business recommendations.
• A clear understanding of the "Swim Lanes" between Strategy and Ops:
  You have experience partnering closely with Deal Desk Managers and understand how to provide strategic guidance that translates into operational reality.
• Deep familiarity with SaaS metrics (ARR, NRR, Churn, LTV, CAC, ARPU) and how pricing levers impact them.
• Strong executive presence and the ability to influence senior stakeholders without direct authority.

• Experience in a Pre-IPO or high-growth scaling environment ($200M+ ARR).
• Familiarity with CPQ (Salesforce) workflows and limitations.
• Background in Management Consulting or Investment…