Desktop Support Technician

Insight Global is looking for two Desktop Support Technicians to join the team with one of our financial services clients. One technician will work in the San Francisco office and another technician will work in the Menlo Park office. This role will be an on-going contract, supporting the u in the given office you are responsible for 5 days/week during normal business hours.

You will mainly be supporting Windows based applications, but there are some Mac Book's in the environment, as well. You will be expected to answer calls and in person requests, and handle tickets as they come in. You will be expected to handle Level 1 - Level 3 based troubleshooting.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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Required Skills & Experience
- 4+ years of experience as a Desktop Support Technician
- Experience troubleshooting Level 1 and Level 2 issues
- Experience working at a financial services firm
- Experience working with Windows based applications

Nice to Have Skills & Experience

- Experience with Mac support

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.