Vendor Programs Lead

About us

• At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore.
• We are guided by a set of values that are at the core of our actions and define our culture:
  Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
• Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs.
  
  Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

• Act as the DRI for procurement and vendor management, overseeing the full lifecycle from vendor onboarding through renewal and offboarding.
• Partner with Legal, Finance, Partnerships, and Operations to develop scalable systems for vendor sourcing, contract review, compliance, and spend.
• Create and implement procurement templates and tools that make it easy for teams to move fast while maintaining accountability.
• Lead contract negotiations to drive favorable terms, manage spend, and minimize risk across all categories.
• Track and analyze company-wide vendor spend, providing actionable insights to leadership on efficiency, performance, and ROI.
• Build strong relationships with internal stakeholders to ensure vendor performance aligns with Sierra’s strategic priorities and operating standards.

• 5+ years of procurement, sourcing, or vendor management experience at a high-growth tech company.
• Proven track record of negotiating contracts and managing complex vendor relationships.
• Deep understanding of procurement best practices, supplier risk assessment, and spend optimization.
• Strong analytical and organizational skills, with experience building or refining procurement processes or systems.
• Ability to communicate effectively and build trust across Legal, Finance, and operational teams.
• Bachelor’s degree in Business, Finance, Supply Chain Management, or a related field—or equivalent professional experience.

• Experience implementing or managing procurement and spend management platforms (e.g., Zip, Ironclad, or similar).
• Familiarity with AI, SaaS, or enterprise technology ecosystems.
• Understanding of data security, compliance, and vendor due diligence in regulated industries.

• Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
• Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
• Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
• Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
• Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.