Senior Manager, Enterprise CS — Lead & Retention
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-01-24
Listing for:
Gong
Full Time
position Listed on 2026-01-24
Job specializations:
-
IT/Tech
Business Continuity, IT Project Manager -
Management
Operations Manager, Business Continuity, IT Project Manager
Job Description & How to Apply Below
A leading AI-driven company in San Francisco seeks a Senior Manager, Enterprise Customer Success to lead a dedicated team of CSMs. The role focuses on driving customer growth and retention through strategic planning and engagement. Successful candidates will have over 8 years in customer-facing roles with significant experience managing high-performing teams in a B2B SaaS environment. Generous benefits include a variety of medical plans, flexible vacation time, and wellness support.
Salary range is competitive based on experience and location.
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Position Requirements
10+ Years
work experience
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