Deal Desk Workflows Manager
Listed on 2026-01-23
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IT/Tech
Technical Support, HelpDesk/Support, IT Business Analyst
Location
San Francisco, California
Employment TypeFull time
Location TypeHybrid
DepartmentFinance
About Us:Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.
About The Role:Notion is looking for our first Deal Desk Workflows Architect. This role will be critical in ensuring scalability of our Quote to Order Process and Deal Desk programs. You will be focused on projects to enhance our process and systems, including planning, scoping, implementation, testing, and ensuring a smooth roll out of process enhancements, new product launches, and updated functionality. This role will partner closely with the Biz Tech team, Enablement Team, and serve a “Train the Trainer” function on the Deal Desk.
This role reports to the Global Head of Deal Desk.
You will represent the Deal Desk on some of Notion’s most critical and strategic projects, ensuring we are prepared to launch from a quote to order perspective. #driverofourmission
You will ensure successful launches by providing reporting, driving fast follow initiatives, and triaging bugs and inefficiencies identified after go-live. #pacesetter
You will partner closely with the Biz Tech team and Enablement team to design, implement, and roll out user friendly enhancements to our Quote to Order Process. #kindanddirect
You will be our subject matter expert on the Deal Desk for new initiatives, launches, and functionality. We will look to you to prep the broader Deal Desk for upcoming business changes, and will be responsible for #truthseeking on behalf of the Deal Desk.
You will refine and integrate our existing AI workflows with other broader systems workflows.
3-5 years of experience working on strategic cross functional projects both as a stakeholder and as a project manager.
Familiarity with Salesforce, CPQ, Netsuite, Ironclad and other common Quote to Cash & GTM technologies, and experience integrating AI into existing workflows.
Demonstrated ability to align and coordinate stakeholders. This includes partnering with Deal Desk, Accounting, Biz Tech, Rev Ops, Legal, Global Sales, and Finance.
Excellent written communication skills including the ability to distill complex ideas and diverse viewpoints into simple summaries, project plans, and workflows.
Strong storytelling skills leveraging Salesforce data.
Understanding of ASC 606
Experience with Sales, either as a rep or as a business partner
Expert Notion User
System Admin Experience a plus!
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.
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