Lead Product Manager Customer Experience; Embedded Lending

Position: Lead Product Manager — Growth & Customer Experience (Embedded Lending)
## Lead Product Manager — Growth & Customer Experience (Embedded Lending)
** Champion Customer Experience*
* ** Improve Merchant Experience and Tooling** - Shape a high-quality developer experience for partners integrating with Lending Club APIs- 8+ years of product management experience, ideally in fintech, lending, payments, or consumer-facing platforms
- Bachelor’s degree in a related field; or equivalent practical experience
- Growth-minded and highly analytical, with deep experience in funnel optimization, experimentation, and hypothesis-driven development
- Strong customer empathy and discovery skills, with an instinct for simple, intuitive, and high-quality user experiences
- Comfortable using data to inform decisions, including hands-on experience with SQL and analytics tools such as Heap or Snowflake
- Able to balance growth, customer experience, and regulatory requirements in a complex environment
- Bonus: experience with merchant-led sales models or the home improvement ecosystem
** Work Location
** San Francisco    The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. Lending Club offers relocation, based on actual job level.

** Time Zone Requirements
** Primarily PT    While the position will primarily work local hours, Lending Club is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

** Travel Requirements
** As needed travel to Lending Club offices and/or other locations, as needed.

** Compensation
* * The target base salary range for this position is ,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Lending Club’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
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