Bilingual Japanese English Sr. Manager/Associate IT Director
Listed on 2026-01-22
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IT/Tech
IT Project Manager, IT Consultant, IT Business Analyst, Systems Administrator
We are looking for a Senior Manager or Associate Director of IT Systems who will be responsible for delivering IT projects and providing production support to our Sales, Marketing, and Fleet Services teams. This role will be part of the IT leadership team, reporting to the US VP of Operations, with dotted line reporting to the Global CIO.
The ideal candidate will ensure IT conformity of our Go-To-Market IT Systems (SFDC, SAPbyD, and Hubspot) and oversee daily IT operations and service delivery. They must also maintain company infrastructure, develop capacity plans, and manage IT governance and ongoing projects.
Responsibilities:- 5-10 years of in-house IT management experience with teams over 5 members.
- Expertise in ERP/CRM SaaS cloud technologies, especially Salesforce and SAPbyD.
- Deep understanding of sales operations, Q2C, and marketing automation tools.
- Excellent leadership, management, organizational, and communication skills.
- Experience as a change agent influencing organizational change.
- Passionate about aligning business value, user experience, and technology.
- Experience in consolidating business systems and streamlining IT processes.
- Optimistic, adaptable, with good business IT judgment.
- Experience with Agile sprint delivery methodologies.
- Experience in cross-border projects and global teams.
- Knowledge of SOX compliance and controls for public companies.
- Experience supporting core IT infrastructure including network, servers, security, and disaster recovery.
Bonus points if you have experience in robotics or high-tech industries, understand Japanese business culture, or are proficient in Japanese.
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