DevOps Manager, Hosted Execution; HEX

The Hosted Execution (HEX) team is looking for a Dev Ops Manager who will lead a team of Support and Sys Dev Engineers. As the Dev Ops Manager, you will be responsible for managing the HEX service operational support, customer service migrations, software hygiene improvements, and continuous improvement through automation. This is a great opportunity to join our mission to manage and build solutions that empower our customers and improve Customer Obsession.

You will be responsible for developing tools to automate operations and improve developer productivity, providing operational support for HEX services and help with critical projects like HEX customer service support and migrations. If you feel excited by the challenge of setting the course for large company wide initiatives, managing and supporting customer facing products across Amazon, enjoy leading the troubleshooting and solving of complex problems this position may be a great opportunity for you.

• Develop automation to aid operations and maintenance.
• Improve and maintain software hygiene of the services team owns and supports.
• Lead the work on maintenance driven projects.
• Improve operational excellence through the support of incoming tickets, including extensive troubleshooting.
• Reduce and manage the compliance risks for the services team owns and support.

• Experience in automating, deploying, and supporting large-scale infrastructure
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Experience with Linux/Unix
• Experience with CI/CD pipelines build processes
• 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience

• Experience with distributed systems at scale

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.