Customer Support Lead: Scale Teams and Elevate
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-01-20
Listing for:
Campfire
Full Time
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
A leading service company in San Francisco seeks a Lead of Customer Support to champion user satisfaction and lead a high-performing support team. You will manage the daily support queue, establish best practices, and collaborate with cross-functional teams to enhance user experience. The ideal candidate has over 5 years of experience in customer-facing roles, with significant leadership experience. This role demands strong communication skills, technical aptitude, and a proactive mindset for continuous improvement.
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