Policy researcher at Charles Schwab San Francisco, CA

Policy Researcher – San Francisco, CA

Your Opportunity At Schwab, you will build a rewarding career while making a difference in the lives of our millions of clients. Here, innovative thinking meets creative problem solving as we work together to challenge the status quo. We believe in the power of collaboration and value being together in the office, which is why this role is based on-site in our San Francisco office.

Joining Schwab means joining a company committed to transforming the financial industry and putting clients at the center of everything we do. Schwab’s AI Strategy & Transformation team, known as AI.x, is the central hub for Artificial Intelligence  are an integrated product, engineering, strategy and risk team, all based in San Francisco. We help set the enterprise vision for AI, invest in the most promising opportunities, and accelerate delivery across the company.

We also build the research platform that powers AI at scale and explore next-generation GenAI efforts that will redefine how we serve our clients.

As an AI Policy Researcher, you’ll be at the forefront of Schwab’s commitment to responsible innovation, turning bold ideas into real-world impact. In this dynamic role, you’ll interpret the latest trends in AI regulations and collaborate closely with compliance and risk to transform regulatory requirements into clear, actionable policies and guidance. You will also work closely with change management to create role specific risk-based training experiences.

Your work will ensure that Schwab’s AI initiatives remain not only compliant and ethical, but also lead the industry. As a subject matter expert for first-line risk on AI rollouts, you’ll support risk assessments and compliance reviews, helping to foster a culture of responsible innovation and continuous learning. Additionally, you’ll work alongside research and engineering teams to stay ahead of industry trends and technical breakthroughs, actively scanning for emerging technologies and proactively developing governance and policies before challenges arise.

• Shape Policy:
  Translate complex AI regulations into clear organizational policies and training materials.
• Drive
  
  Education:
  
  Partner with change management to design role-specific training on responsible AI use.
• Stay Ahead:
  Monitor regulatory trends and technical advancements to anticipate future AI governance needs.
• Risk Expertise:
  Serve as a first-line risk SME for AI rollouts, supporting risk assessments and compliance reviews.
• Champion Ethics:
  Promote continuous learning and ethical decision-making across AI initiatives.

• Advanced degree (Master’s, JD) in Law, Public Policy, or related field OR 6+ years of relevant experience.
• 4+ years in AI policy or technology policy.
• Familiarity with AI governance frameworks and risk management practices.
• Strong communication skills for technical and non‑technical audiences.
• Proven ability to collaborate across legal, compliance, risk, and technical teams.
• Experience creating and delivering training materials.

• Technical background or hands‑on experience with AI or data science.
• 7+ years in regulatory analysis, policy research, or compliance.
• Experience in change management and capacity building for new regulations.
• External engagement (publications, presentations, policy forums).
• Financial services or other highly regulated industry experience.

We welcome applicants from diverse backgrounds and encourage you to apply even if you don’t meet every requirement.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28‑day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at appl or call . If you have questions about this posting, please contact