Director, Technical Program Management; AI​/ML Products

Overview

Director, Technical Program Management (AI/ML Products) – lead programs that deliver on critical business goals and build large-scale products & platforms.

At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives – by leveraging best in class technology.

As a Director of Technical Program Management (TPM) on Capital One’s Intelligent Foundations and Experiences (IFX) AIML product & platform organization, we’re looking for someone who can help us build robust, scalable platforms that enable state-of-the-art AI capabilities to be integrated with both customer-facing and internal applications. The platforms are the foundational blocks on which Capital One’s various lines of business will build AI experiences for customers, developers and other internal stakeholders.

In addition to the technical program, you will help pave the way for an expanding TPM discipline within the team by leveraging your industry knowledge to teach what a great TPM can achieve.

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
• Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
• Deep focus on execution, follow-through, accountability, and results
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
• Highly tuned emotional intelligence, good listener, and empathy for teams and partners

Basic Qualifications:

• Bachelor’s degree
• At least 7 years of experience managing technical programs

Preferred Qualifications:

• 7+ years of experience designing and building data-intensive solutions using distributed computing
• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture – preferably using AWS
• 3+ years experience building highly scalable mobile products & platforms
• 3+ years of experience with Agile delivery
• 3+ years years experience delivering large and complex programs where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• Bachelor's degree in a related technical field (Computer Science, Software Engineering)
• MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based on hours worked.

Cambridge, MA: $226,000 - $257,900 for Director, Technical Program Management

McLean, VA: $226,000 - $257,900 for Director, Technical Program Management

New York, NY: $246,500 - $281,300 for Director, Technical Program Management

Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management

San Francisco, CA: $246,500 - $281,300 for Director, Technical Program Management

Candidates hired to work in other locations will be…