Head of Customer Marketing
Listed on 2026-01-20
-
IT/Tech
Digital Marketing, Data Analyst -
Marketing / Advertising / PR
Digital Marketing
Location
San Francisco , Boston
Employment TypeFull time
Location TypeHybrid
DepartmentMarketing
TL;
DR - We're looking for a Customer Marketing Manager to uncover and amplify the incredible stories of users building with Lovable. From solopreneurs building their first revenue-generating app to enterprise teams shipping products in hours instead of months, our customers are doing lovable things—and the world needs to hear about it. You'll build systems to discover these stories and craft compelling narratives that inspire and convert.
5+ years in customer marketing or storytelling-focused role.
Proven track record creating compelling customer case studies.
Experience building content sourcing systems and processes.
Strong writing and narrative skills with portfolio.
Comfort with both B2B and B2C segments.
Video production and storytelling experience. Preferably from a “user” perspective.
Understanding of software development or no-code tools.
Creativity. We want to bring customer stories to life in compelling ways, and are looking for someone who thinks outside of the box.
Create scalable processes to identify customer success stories across B2B, B2C, and everything in between.
Monitor social channels, forums, and communities for organic testimonials.
Develop customer relationships to capture transformation stories.
Build workflows to systematically gather impact data.
Transform user experiences into compelling case studies, video testimonials, and social proof campaigns.
Create content that resonates across different audience segments.
Identify users building unique, ambitious, or unexpectedly successful products.
Document "impossible made possible" moments that demonstrate Lovable's potential.
Bring a creative lens to how we tell stories across a variety of channels and mediums, from video and audio to print and digital.
The way we tell our story will define not just our growth, but how the world understands what’s possible in software creation. This role is central to shaping that narrative, scaling our reach, and ensuring more users fall in love with Lovable
.
Fill in a short form then jump on an initial exploratory call.
Complete the take-home exercise.
Join us for a round of interviews to discuss your take-home exercise.
Join us for trial work lasting 1-2 days remote/on-site. We'll see how you tick and you get to meet the team and explore whether joining Lovable feels right for you.
About your application
Please submit your application in English - it’s our company language so you’ll be speaking lots of it if you join
We treat all candidates equally - if you’re interested please apply through our careers portal
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