Data Center Engineer

San Francisco, United States | Posted on 01/09/2026

OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India. These strategic locations offer our customers the competitive advantages of onshore, nearshore, and offshore engagement and delivery options, with 24/7 support.

OTSI works with 100+ enterprise customers, of which many are Fortune ranked, OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi‑tech, Manufacturing, Engineering, transport logistics, Government, Defense & PSUs.

Our focused technologies are:

• Data & Analytics (Traditional EDW, BI, Big data, Data Engineering, Data Management, Data Modernization, Data Insights)
• Digital Transformation (Cloud Computing, Mobility, Micro Services, RPA, Dev Ops)
• Enterprise Applications (SAP, Java Full stack, Microsoft, Custom Development)

We are seeking a highly motivated and skilled Data Center Optical Engineer to join our team. The ideal candidate will have experience in racking, cabling, and stacking equipment, decommissioning, break‑fix, remote hands services, hardware replacement, and network transport optical troubleshooting. The Optical Engineer will ensure the seamless operation of our data center facilities, providing top‑notch customer service and technical support.

• Break‑Fix:
  Must be able to work outside of normal business hours (i.e., shift work), including nights and weekends, when needed.
• Remote Hands:
  In‑depth knowledge of data center equipment installation and basic testing methods and procedures (MOPs). Knowledge of operating principles of data center, wireline, and IP transport environments. Ability to interpret and perform tasks outlined in MOPs, vendor documentation, technical specifications, network practices, engineering letters, and job aids. Knowledge of telephony networks, optical and IP networks. Ability to identify all colors associated with telecommunications cable and equipment indicator lights.
  
  Interpret and follow detailed methods of procedures (MOPs) and engineering documents/diagrams.
• Cabling:
  Ability to work in overhead rack or grid for extended periods of time pulling long lengths of heavy cables. Handling, installation, and troubleshooting of Ethernet and fiber cables and connectors, including but not limited to CAT 5, CAT 6, structured cable, fan‑outs, single‑mode, multi‑mode, RJ45, and LC.
• Optical Testing and Troubleshooting:
  Complete all activities associated with physically placing equipment identified in project specification documents including but not limited to, routing, lacing, labeling, terminating, and local/remote testing and turn‑up of Ethernet, switchboard, fiber, and power cables. Utilize optical power meter, stabilized light source, VFL, OTDR, and test equipment to test 10/100 G circuits using BERT, RFC
  2544, Ether
  
  SAM (Y.1564), and iPerf (1G‑10G). Analyze and resolve network issues associated with equipment installations/removals. Perform and assist card‑level troubleshooting and replacement procedures with assistance from control centers and/or back‑office engineers.
• Site Audits:
  Review project specifications to validate equipment placement, cable assignments, and determine cable lengths then document results in proprietary databases. Provide timely and accurate feedback to audit/survey requests.
• Racking and Stacking:
  Install, organize, and maintain hardware equipment in data center racks following standard operating procedures. Ability to use hand tools and power tools. Learn and retain physical and mechanical installation specifications. Understand basic mechanical terms and tools.
• Decommissioning:
  Safely remove and dispose of outdated or failed hardware…