Senior Solution Implementation Manager San Francisco

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI‑infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca‑Cola, Linked In, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best‑in‑class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.

Supported by operating principles of being strategy‑led, values‑based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!

Customers are the lifeblood of our company and Anaplan is looking for strategic, yet delivery‑focused Senior Solution Implementation Manager to guide our customers, leading blended delivery teams with Business Partners, to deploy Anaplan solutions efficiently and effectively.
THIS POSITION CAN SIT REMOTELY IN THE US.

• Deliver high‑level presentations to audiences ranging from executives to system end‑users;
• Manage end‑to‑end project in collaboration with the client project manager to a successful deployment of Anaplan solutions;
• Act as the key liaison and business partner to the client at both the project management and executive level as needed;
• Identify resource needs, manage resource time allocation and hold the team accountable to deadlines;
• Monitor project timeline and ensure milestones are met;
• Manage issues and risk by clearly presenting both internally and externally, escalating as needed, and deploying risk mitigation strategies as appropriate;
• Reporting on available resources, budget, and project status to project sponsors and stakeholders;
• Ability to work on multiple, concurrent tasks and adapt to shifting priorities, demands and timelines;
• Effective communication and teamwork with project teams and collaboration with other departments;
• Understand priorities, scope, timeline, goals, and key milestones;
• Maintain customer focus and demonstrate leadership to drive consensus and project‑related decisions;
• Manage client expectations appropriately with the ability to manage relevant situations with a positive outcome;
• Facilitate stakeholder alignment by translating complex business requirements into actionable implementation plans and ensuring cross‑functional understanding and agreement;
• Drive continuous improvement by capturing project learnings, documenting best practices.

• Self‑starter with a proven track record of driving customer success and aligning in complex customer environments at the executive and department levels;
• Ability to understand customer requirements and work with Business Partners to best translate those into a simple, usable, yet high‑value‑add solution;
• Experience in enterprise performance management, ability to partner with account executives, solution architects, customer success leadership, etc.;
• Functional knowledge of one or more core planning processes e.g. Financial Planning & Analysis (FP&A), Territory and Quota Planning, Supply Chain Planning, or Workforce Planning;
• Ability to understand, discuss, and challenge business processes with customer stakeholders, and translate business requirements into actionable implementation plans in partnership with Solution Architects and Model Builders;
• Fanatical about customer success and tenacious at driving implementations that create long‑term customer value;
• Passionate about working in a teaming environment and owning the outcomes of the implementations you lead;
• Depth in program and project management of complex multi‑stakeholder environments;
• Proven ability to influence and build trusted relationships with stakeholders at all levels, driving collaboration and…