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Change Management

Senior CX Transformation & Service Strategy Consultant

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    Change Management
Job Description & How to Apply Below
A leading consulting firm is seeking an experienced professional to lead customer support transformation initiatives. The ideal candidate will have over five years in management consulting with a focus on customer service, technology delivery, and experience design. You will evaluate and improve client services, lead teams through structural redesigns, and foster long-term client partnerships. This role is critical in delivering exceptional customer service experiences and spearheading business development efforts.
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Position Requirements
10+ Years work experience
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