Saleforce Solution Consultant

Job Description

We are seeking an experienced Salesforce Solution Consultant with deep expertise in Service Cloud to join our team. This role focuses on translating business requirements into scalable Salesforce solutions, driving configuration best practices, and ensuring optimal user experience across customer service operations. The ideal candidate will have advanced hands‑on experience with Public Sector Solutions, Configuration, Flows, and Platform Events.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• Case Management experience
• Public Sector Solutions (PSS) Experience
• Strong Configuration experience
• Flows and Platform Events Experience