Legal Operations Manager

About

The Role

Hinge Health is seeking a Legal Operations Manager to join the legal team.

This role offers the opportunity to work with a best‑in‑class Legal Ops function and a dedicated, talented and welcoming group of legal and compliance professionals.

Responsibilities

• Manage legal and compliance team operations by creating, managing, and improving processes for the efficient delivery of legal services to stakeholders throughout the company.

• Lead and manage strategic and high‑visibility projects, improving the use of legal technologies, workflows, and process documentation; provide training as needed.

• Work cross‑functionally across business teams to maximize the efficiency of the Legal team, execute plans to improve Legal Ops functionality and impact, and scale processes to meet enterprise goals.

• Work cross‑functionally in project‑managing key company‑wide initiatives, building and tracking project features, milestones, and dependencies.

• Create processes and templates to organize projects, legal advice and document business processes.

• Provide ongoing assistance to various legal functions, including product, commercial, employment and compliance; manage the administration of the company’s patent program.

• Build, manage and improve legal self‑service and knowledge‑management resources.

• Establish and maintain KPIs and metrics to measure the legal team’s performance and efficiency; create and maintain dashboards and reports to provide leadership with insights into legal spend and operational trends.

• Lead the selection, implementation, and management of legal technology solutions, including AI, e‑billing, and ticketing systems.

• Oversee the entire outside counsel and legal vendor management lifecycle, including onboarding, billing, and performance tracking; manage and administer the legal team's billing platform.

• Develop and manage the legal department's annual budget and forecasting processes in collaboration with Finance.

Basic Qualifications

• B.A. or B.S. degree and legal operations management experience.

• 2‑3+ years experience in legal operations or project management, in‑house or at a law firm (preferred).

• Able to develop project plans and timelines, align key stakeholders and drive project completion.

• Experience breaking down processes and identifying key pain points to support business improvements.

• Able to prioritize effectively and handle multiple projects simultaneously.

• Detail‑oriented, well‑organized, and able to prioritize multiple high‑importance activities to drive results.

• Exercise sound judgment, learn quickly and work well under time pressures.

Preferred Qualifications

• Experience working with a healthcare technology company.

• Able to provide executive‑level project management.

• Proactive, resourceful and able to function independently with minimal supervision.

• Excellent oral and written communication, research, interpersonal and organizational skills.

• Able to cover a wide range and level of tasks—from thinking strategically to troubleshooting detail where needed.

• Desire and aptitude for learning new concepts on the job and taking on new responsibilities.

• Previous experience managing IP programs.

• Strong understanding of legal department metrics, budgeting and financial analysis.

• Legal operations certification (e.g., CLOC, ACC Legal Ops) or Project Management Certification.

• Experience with legal technology, including legal e‑billing software, CLM, workflow automation, legal AI tools, and knowledge‑management software.

Compensation

This position offers an annual salary of $118,400 – $177,600, plus equity and benefits.

Hybrid Work Model

Employees in hybrid roles are required to be in the office 3 days per week for a full 8‑hour business day. The San Francisco office has a dog‑friendly workplace program.

About Hinge Health

Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company’s platform addresses a broad spectrum of MSK care—from acute injury to chronic pain to post‑surgical rehabilitation—and helps…