M365 Administrator

Technical Recruitment Lead @ Diligente Technologies

Looking for: M365 Administrator

Job Type: Contract

Experience with Copilot and Power Platform is required

We are seeking an experienced M365 Platform Administrator who knows Microsoft 365 inside and out. This is a highly operational role focused on troubleshooting, problem‑solving, and maintaining a reliable M365 environment across SharePoint, Teams, Exchange Online, Power Platform Administration, and related services. The ideal candidate has a strong technical foundation, thrives in a fast‑paced support environment, and excels at working directly with Microsoft and internal users to resolve complex issues.

• Serve as the operational expert for Microsoft 365 tenant services, including SharePoint Online, Teams, One Drive, and Exchange Online, focusing on service health, adoption, and performance.
• Active role in Power Platform Governance – utilize COE Toolkit for monitoring and maintaining Power Platform Environments from an Administrative perspective.
• Support Purview controls including Information Protection (sensitivity labels), Data Loss Prevention (DLP), and Data Lifecycle Management (retention labels/policies); review and respond to DLP alerts and compliance reports.
• Troubleshoot complex and unusual technical issues across the Microsoft 365 ecosystem, including Office 365 Desktop Apps.
• Work directly with Microsoft Support to diagnose and resolve escalated problems.
• Perform day‑to‑day platform support—responding to incidents, investigating root causes, and ensuring service stability.
• Implement minor improvements, configuration updates, and optimizations within M365 to enhance performance and user experience.
• Implement and tune Defender for Office 365 (EOP, Safe Links, Safe Attachments).

• Minimum 5 years of experience as a Senior Microsoft 365 Administrator.
• Deep understanding of Microsoft 365 fundamentals with hands‑on administration across SharePoint Online, Teams, Exchange Online, One Drive, and related services, including tenant configuration and service health.
• Strong hands‑on experience supporting SharePoint Online, Microsoft Teams, Exchange Online, and related M365 services.
• Proven experience working with Microsoft Support to resolve complex technical issues.
• Exceptional communication skills, critical thinking, and follow‑through—must be able to own issues end‑to‑end.
• Background in Managed Service Provider (MSP) or cloud hosting environments (e.g., Rackspace) is highly desirable.
• Ability to work independently in a remote environment while maintaining collaboration with distributed teams.

You’ll be part of a forward‑thinking IT team supporting a critical enterprise platform. This is an opportunity for someone who enjoys hands‑on troubleshooting, thrives on variety, and values a culture of accountability, communication, and continuous improvement.

Mid‑Senior level

Contract

Information Technology

Investment Banking, Investment Management, Banking

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