Lead, Account SE, Public Sector, State & Local

Lead Account Solution Engineer – Public Sector

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword—it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Category Sales

Responsibilities

• Coordinate and lead the entire solution cycle through close collaboration with other teams.

• Understand the customer's needs, and establish Salesforce's product as the best solution that solves unique challenges.

• Convey a deep understanding of the client's industry and technology as it pertains to Salesforce's solutions.

• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision‑makers to address their business issues and needs showing business value.

• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.

• Attain quarterly and annual objectives assigned by management.

• Respond efficiently to RFPs.

• Lead the technical side of the sales cycle.

• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Preferred Qualifications

• 5+ years combined experience working with Salesforce and/or other CRM solutions.

• 3+ years of solution engineering, consultancy, delivery, or customer success for an enterprise software solution organization.

• 2+ years working with Public Sector agencies.

• Salesforce, or other, certifications related to Artificial Intelligence, specifically generative AI and LLM concepts.

• Proven oral, written, presentation, and interpersonal communication and relationship skills.

• Experience implementing Digital Transformation strategies, enterprise consulting and delivering increased success to their customers.

• Proven time management skills in a dynamic team environment.

• Ability to work individually and as part of a team to tackle problems in dynamic, energizing environments.

• Inquisitive, practical, and passionate about technology and sharing knowledge.

• Loves to be the first to know something and to understand why and how things happen.

• Good at searching out information, experimenting, and tackle puzzles.

• Good at explaining ideas and finding ways to keep people's attention.

• Willing and able to travel occasionally.

• Experience will be evaluated based on alignment to the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer work, insurance industry and/or financial services experience, etc.).

• Relevant Salesforce certifications (Administrator, Service Cloud, Experience Cloud, Platform App Builder) and consulting experience are strongly recommended.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future – but to redefine what's possible – for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace…