Principal Customer Solutions Manager , Strategic Accounts - Atlas District
Listed on 2026-01-12
-
IT/Tech
Cloud Computing, IT Project Manager, IT Consultant, AI Engineer
Principal Customer Solutions Manager, Strategic Accounts – Atlas District
Join to apply for the Principal Customer Solutions Manager, Strategic Accounts – Atlas District role at Amazon Web Services (AWS).
Amazon Web Services (AWS) is seeking an exceptional Principal Customer Solutions Manager (CSM) for one of the world’s largest and most innovative Foundation Model Providers (FMP) on AWS. In this pivotal role, you will help drive one of the most demanding cloud transformations on the planet, tackling extraordinary technical and business challenges at a scale few organizations in the world face.
The Foundation Model Provider’s compute footprint represents one of the most demanding workloads on the AWS platform, pushing the boundaries of what’s possible with exabyte‑scale data, millions of interconnected GPUs, complex networking topologies, and custom hardware acceleration requirements. As Principal CSM, you will establish a deep understanding of their business vision, culture, and processes while guiding them through the people, process, and technology facets of their cloud journey.
This position offers a unique opportunity to influence the development of some of the world’s most advanced AI systems. You will drive adoption strategies and transformation initiatives that enable customers to train, fine‑tune, and serve state‑of‑the‑art generative AI models, helping shape the future of artificial intelligence while working at the edge of AI cloud technology.
Travel may be required depending on candidate location – 25–35% of the time.
Key Job Responsibilities- Help solve the customer’s challenges through new ideas, tools, and mechanisms.
- Leverage a strong technical background and excellent problem‑solving abilities to gain stakeholder buy‑in and negotiate and lead virtual teams across geographical and organizational boundaries.
- Apply enterprise cloud experience and operational excellence to enable secure and robust solutions that reduce the customer’s time to benefit.
- Identify and pursue additional commercial opportunities with the account team to accelerate the realization of Total Opportunity Spend (TOS) and Total Addressable Spend (TAS).
- Program‑manage work streams across people, process, and technology, embedding an agile way of working to improve productivity and surface barriers early.
- Capture and continuously enhance best‑practice repositories for cloud migration acceleration and customer journey insights.
- 7+ years of senior customer‑facing role experience.
- 10+ years of leading complex, large‑scale IT, technical, or engineering programs.
- Bachelor’s degree in Science, Technology, Engineering, Mathematics, or a related field.
- Experience working with current cloud technologies.
- Willingness to travel up to 25% of the time.
- PMP, SCRUM, Agile, or SAFe certification.
- Knowledge of the software development/engineering lifecycle from conception to delivery.
- Experience implementing AWS/cloud services.
- AWS certification (e.g., Solutions Architect) or similar cloud certification.
- Master of Business Administration.
- Excellent communication skills with leadership, stakeholders, and cross‑functional teams.
The Foundation Model Provider team works with the world’s most sophisticated AI companies as they build the next generation of intelligence on AWS. Our CSMs collaborate closely with Solutions Architects, Account Managers, and service teams to deliver holistic solutions that drive successful outcomes for the most demanding customers in the world.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate – that’s why customers from the most successful startups to Global 500 companies trust us to power their businesses.
CompensationBase pay ranges from $164,500/year in our lowest geographic market up to $284,300/year in our highest geographic market. Pay is based on local market and may vary based on experience. Equity, sign‑on payments, and other forms of compensation may be offered as part of a total compensation package, in addition to a full range of medical, financial, and…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).