Program Manager, AI Enablement

The Chimer Productivity team accelerates Chime’s pace of innovation by making AI a trusted co-pilot for every Chimer. As Program Manager, Internal AI – you will lead company-wide initiatives that bring structure, visibility, and momentum to how we adopt and scale AI-driven ways of working.

You’ll manage cross-functional projects that standardize processes, implement governance, and measure the impact of AI enablement efforts across Chime. This role sits at the intersection of strategy and execution — ensuring that major efficiency initiatives land successfully and sustainably.

You’ll collaborate closely with Product, Engineering Services, Compliance, Learning, and Operations partners to ensure Chimers have the tools, standards, and support they need to work smarter and faster.

The base salary offered for this role and level of experience will begin at $ and up to $. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

• Lead cross-functional AI enablement initiatives that drive measurable productivity gains and process standardization across teams.
• Stand up and manage company-wide governance processes to ensure AI tools and workflows meet security, data quality, and compliance standards.
• Project manage high-impact change initiatives, from new tool rollouts to updated product development workflows, ensuring timely delivery and clear accountability.
• Partner with functional SMEs to map processes, identify automation opportunities, and design scalable workflows powered by AI.
• Create clarity and alignment by maintaining project plans, timelines, and documentation across multiple work streams.
• Monitor and report progress to senior leaders through dashboards, retrospectives, and executive summaries.
• Drive change management by coordinating training, communications, and adoption campaigns to help Chimers embrace new AI-enabled ways of working.
• Foster collaboration between Product, Engineering, Biz Ops, and People teams to operationalize the future of work at Chime.

• 5+ years of experience in program or project management, preferably in a fast-paced tech environment.
• Proven ability to lead complex, cross-functional initiatives from planning through delivery.
• Experience implementing new workflows, systems, or tooling within large organizations.
• Strong communication skills with the ability to influence stakeholders across levels and functions.
• Comfort operating in ambiguity and balancing structure with speed in a rapidly evolving space.
• A data-driven mindset, with experience using project tracking and analytics tools to measure outcomes.
• Familiarity with common productivity or workflow tools (e.g., Jira, Asana, Notion, Glean, or AI copilots).

• Experience leading change management or enablement initiatives, ideally involving AI or enterprise tool rollouts.
• Background in product operations, business operations, or technical program management.
• Working knowledge of AI governance or Responsible AI principles.

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and…