Community Manager, Overture Maps Foundation

Company Description

The Linux Foundation is the organization of choice for the world’s top developers and companies to build ecosystems that accelerate open technology development and commercial adoption. Together with the worldwide open source community, it is solving the hardest technology problems by creating the largest shared technology investment in history.

Today, the Linux Foundation has over 2,000 corporate members from over 41 countries, including every single one the Fortune 100. The Linux Foundation has proudly created over $54B in shared technology value since inception.

Overture Maps Foundation is the leading developer of Open Map data for mapping applicastions and spatial analytics. It is organized under the Linux Foundation. Overture is dedicated to building a thriving community, accelerating the adoption of our data and GERS framework, and strengthening the ecosystem through engagement and collaboration. As our foundation grows in technical complexity and readiness for community adoption, we require a strategic approach to community development and communications that ensures active member engagement and external awareness and adoption.

Position Summary: The Overture Maps Foundation is seeking a Community Manager to help us build and nurture relationships across our growing ecosystem of users and contributors. This position focuses on understanding and addressing the needs of the diverse ecosystem of users who engage with Overture’s open data, schema, and GERS capabilities. You will work closely with various internal teams to ensure the community’s voice is heard and represented while helping to foster a vibrant, collaborative ecosystem around open map data.

A dedicated Community Manager is essential for Overture Maps to:
Foster meaningful discussions and knowledge sharing across our ecosystem
Ensure community needs and feedback are effectively communicated to internal teams
Support the growth of a vibrant, collaborative open data community spanning technical and non-technical users
Execute strategic initiatives that advance adoption of Overture’s data and tools across varied skill levels
Build bridges between different user communities to encourage collaboration and innovation
Administer programs that fund and showcase innovative uses of Overture data

Strategy & Planning:

• Provide overall strategy, objectives, and marketing plans for community development and engagement.
• Define and track key performance indicators (KPIs) for community growth, engagement, and adoption of Overture data and GERS framework.
• Interpret analytics results and provide strategic recommendations.

Community Engagement:

• Define and lead the community engagement strategy and priorities.
• Lead member communications and identify success stories within the community.
• Approve strategy for scheduling webinars, meetups, and virtual events.
• Establish effective channels for gathering feedback from users across the ecosystem
• Manage community feedback collection and synthesize for product and engineering teams
• Plan and coordinate brown bag sessions, office hours, community calls, and webinars
• Monitor and triage community questions across Git Hub discussions forums and issues, Slack, and social media
• Create and maintain community-focused content including blog posts, case studies, and technical documentation for varied technical skill levels
• Collaborate with researchers, developers, and data practitioners to highlight innovative uses of Overture data and tools

Member Onboarding & Support

• Design and implement comprehensive onboarding programs for new foundation members and community participants
• Create clear pathways for different types of community involvement (technical contributors, data providers, end users)
• Provide guidance and support to help new members navigate foundation processes and technical resources
• Develop self-service resources and documentation to streamline the onboarding experience

Communications & Content

• Develop content strategies that communicate technical concepts clearly, promote adoption, and community engagement.
• Develop and maintain consistent, compelling messaging across all community touchpoints
• Create and curate content including newsletters, blog posts, social media updates, and community announcements
• Coordinate with marketing and communications teams on social media strategy, user-focused messaging, and a community newsletter
• Coordinate with marketing and technical teams to ensure accurate and accessible communication of technical concepts
• Maintain community documentation, FAQs, and resource libraries

Event Planning & Execution

• Plan, organize, and execute community events including conferences, workshops, webinars, and meetups
• Coordinate both virtual and in-person events, managing logistics, speaker coordination, and attendee experience
• Develop event programming that serves diverse community needs and skill levels
• Manage event budgets, vendor relationships, and…