Supervisor, Cloud

Supervisor, Cloud

F_ IT Cloud Svcs | Full Time | 86591

The Supervisor, Cloud will lead the Cloud team in the configuration and operation of UCSF cloud infrastructure services. The Supervisor, Cloud plays a pivotal role in ensuring the smooth and efficient operation of UCSF's cloud infrastructure. This role supervises senior engineers and engineers in collaborating with a broad range of developers, engineers, business partners, and key University stakeholders to provide best-in-class cloud services.

The Supervisor oversees the team that configures and supports workloads in the cloud, automates cloud infrastructure maintenance, and builds new operational monitoring capabilities. This role is responsible for overseeing day-to-day operations to ensure cloud services are efficient, reliable, and secure in delivery to customers.

The Supervisor, Cloud will positively impact University of California, San Francisco's (UCSF) operations and culture by ensuring UCSF's IT infrastructure is operable, secure, efficient, and effective in service of the University's mission. The Supervisor, Cloud will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across customers and stakeholders. This role will execute UCSF's vision while modeling UCSF's culture and values.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification  positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $150,000 - $180,000 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: (Use the "Apply for this Job" box below)..html

University of California, San Francisco (UCSF) is distinguished as a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services. Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring the technical services that enable the academic, medical, and research missions of the organization. Beyond a focus on maintaining systems and resolving issues, we are committed to nurturing the potential of our team members and empowering them to excel.

UCSF Infrastructure Services provides 24x7 support to the University community, always upholding the highest level of responsiveness and reliability for our customers. IS values innovation and excellence in ensuring secure and efficient Information Technology (IT) services, regardless of the hour or complexity of the issue.

The Platform Services team within Infrastructure Services is committed to empowering the academic, medical, and research mission of UCSF by ensuring that all customers have seamless, secure, and accessible technological support. The team oversees the management and maintenance of various technology platforms, including system and cloud services, to guarantee they are secure, readily available, and performing optimally. Platform Services handles the management of critical software, such as Epic, ensuring it supports the highest level of medical service delivery by operating at peak performance.

The team also oversees data center operations, including server management, storage, and networking equipment, to ensure the reliable delivery of health services. Additionally, it manages databases with a focus on data security, availability, and top-tier performance. All these tasks are critical not only for the smooth operation of the University's technological infrastructure, but also for enhancing productivity, enabling the provision of high-quality health services and learning, and ultimately, improving patient and student outcomes.

• Bachelor's degree, or equivalent combination of experience/training, in one or more of the following fields: computer science, computer information systems, etc.
• 5 to 7+ years of experience in one or more of the following fields: information technology, computer science, engineering, etc.
• 1 to 3+ years of experience in managing a team of technical professionals.
• Demonstrated experience in managing information technology, platform and cloud services.
• Knowledge of the design, development and application of technology and systems to meet business needs.
• Advanced project management skills with demonstrated experience in delegating responsibility, tracking project progress, supervising others, and advising teams on competing priorities. Demonstrated skill in managing technical staff.
• Demonstrated experience with source control, testing, and continuous integration techniques for both cloud applications and infrastructure.…