IT Administrator

IT Administrator

Location:

CA | GA | NY | CR

Sherwood is a civil and environmental engineering firm that is committed to investing in and embracing people, communities and the environment.

Our team has delivered net zero energy and net zero carbon systems, net positive water systems, resilient coastlines, natural resource protection, green streets, living roofs and more for thousands of clients in the region and across the globe. We specialize in sustainable infrastructure, water management strategies, green building design, and systems based solutions for infrastructure and landscapes. Our focus is on the conservation and management of the consumption of all site resources — carbon, energy, water, and waste.

We’ve worked on over thirty award‑winning projects, and our work has been published locally and internationally.

Founded in 2003, our award‑winning projects include Hudson Yards in New York (the largest private real‑estate development in U.S. history), San Francisco Better Streets Plan, Greater New Orleans Urban Water Plan, and revitalization of the iconic waterfront Brooklyn Bridge Park.

Our mission is to engineer an environmentally and socially regenerative planet. Will you join us?

We have an immediate need for an exempt, full‑time IT Administrator to work at our San Francisco headquarters, Napa, or Petaluma. The IT Administrator will assist with various IT duties under the direction of the Director of Technology and must be able to support all staff, regional offices, subtenants, studios, and subsidiaries.

• Oversee the provisioning and deployment strategy of laptop and IT peripheral assets across all company locations to ensure operational readiness and standardization.
• Manage the end‑to‑end lifecycle of laptop and IT peripheral hardware configuration and issuance for all staff members and remote sites, ensuring compliance with company security policies.
• Utilize specialized technical knowledge to diagnose, analyze, and resolve complex, high‑impact technical issues, often requiring independent judgment and advanced problem‑solving techniques.
• Oversee IT Onboarding and Offboarding procedures, ensuring the security, compliance, and efficiency of user access and asset management.
• Serve as a subject matter expert for enterprise‑level peripherals and conferencing solutions, advising staff on advanced features and developing user training and best practices.
• Manage in‑person organization, inventory management, and secure storage of IT equipment and supplies, including making purchasing recommendations and documenting asset lifecycle.
• Execute the technical logistics of all desk and office relocations, ensuring minimal disruption to operations and optimal setup of the network and computing infrastructure.
• Assist with the development of standard operating procedures.
• Perform proactive routine maintenance and system checks.
• Create and organize IT documentation.
• Assist staff with use of Printers, Plotters and Scanners.
• Assist staff with remote conferencing solutions.
• Assist with access control system, alarm system, and video monitoring solutions.
• Other duties as assigned.

• Maintain confidentiality and security of sensitive company and client information.
• Works well and communicates effectively with others.
• Operate a wide variety of computer hardware and software as well as standard office equipment and quickly learn the use of new technologies and applications.
• Ability to analyze and solve problems.
• Ability to read, interpret and collect technical documents.
• Ability to prepare reports, correspondence and memos.
• Maintains accurate and complete records.
• Works independently under general supervision, uses initiative and good business judgment.
• Ability to plan, organize, and prioritize, multi‑task and use time effectively.
• Ability to read and interpret written information, and follow instructions.
• Ability to perform in a high pressure, quick and dynamic environment.
• Must clear a background check.
• Ability to travel once or twice a month.

• Bachelor’s degree and minimum 2 years working IT experience or 5+…