Human Resources Coordinator- Bilingual; Spanish, Cantonese or Mandarin Tuit

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"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

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Grand Hyatt Grand Hyatt San Francisco US - CA - San Francisco

Human Resources

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary:

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyones role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it’s a career for people who care.

Grand Hyatt San Francisco welcomes our guests with a sophisticated elegance and refined modern style. Located in the heart of the city on Union Square, immerse yourself in the premier shopping, Michelin Star dining and entertainment of downtown San Francisco. Then retreat to the room where they can unwind and enjoy the spectacular views of the City by the Bay.

Stunning views of Union Square, the Bay or the city skyline are the recipe for relaxation and rejuvenation in a well-appointed luxury hotel room or suite at Grand Hyatt San Francisco. Each contemporary space offers residential-style amenities, ensuring you’re focused on maximizing your getaway.

The Human Resources Coordinator provides day-to-day operational HR support for a large, fast-paced hotel. This role supports hiring and onboarding, employee relations logistics, HRIS and record keeping, benefits administration, compliance, and colleague engagement programs. The ideal candidate is organized, discrete, customer-service oriented, and bilingual — Spanish or Cantonese preferred — to support our diverse colleague population and guests.

• Serve as the first point of contact for colleagues and candidates for HR inquiries (in person, phone, and email); escalate complex issues to HR Manager.
• Coordinate end-to-end recruitment logistics: post job ads, screen applications, schedule interviews, conduct pre-screen phone calls, coordinate background checks and employment verifications.
• Manage onboarding and new-hire orientation: prepare offer letters and paperwork, set up colleague profiles in HRIS, coordinate first-day orientation, and ensure compliance with onboarding checklists.
• Maintain accurate HRIS and personnel records (hire/termination dates, job codes, status changes, emergency contacts, licenses/certifications).
• Support benefits administration: explain benefits enrollment basics, assist colleagues with enrollment windows, collect required documentation, and escalate complex benefits questions to People & Culture leadership or broker.
• Process routine payroll-related items (timecard corrections, paid time off requests, shift differentials) in partnership with Payroll/Finance.
• Assist with leave of absence administration and documentation (FMLA, disability, local leaves), working closely with HR Manager and Payroll as needed.
• Prepare and maintain HR reports and dashboards (turnover, headcount, open requisitions, training completions).
• Coordinate colleague training logistics and mandatory compliance training; track completions and remind colleagues/managers as needed.
• Support employee relations logistics: schedule investigatory meetings, prepare documentation, help managers with corrective action paperwork, and maintain confidentiality during processes.
• Participate in colleague engagement initiatives and events (recognition programs, employee resource groups, town halls).
• Ensure HR compliance with federal, state and local employment laws (including California-specific requirements), and Hyatt corporate policies; assist with audits and inspections.
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