Senior Technical Recruiter

Overview

Pager Duty, Inc. (NYSE:

PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, Pager Duty is essential for delivering always-on digital experiences to modern businesses. Join us. At Pager Duty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

Pager Duty has been a market leader and category driver since its inception and we continue to innovate. We’re hiring a Senior Technical Recruiter who is looking for autonomy, problem-solving, and cross-functional collaboration in a distributed, public SaaS organization operating in highly competitive markets around the world.

• Partner closely with Engineering, Product, and G&A business leaders to deeply understand their hiring needs and develop strategies that prioritize perseverance, adaptability, and a growth mindset.
• Source, engage, and assess candidates who not only have the skills but also the determination to push through obstacles and the passion to achieve ambitious goals.
• Guide candidates and hiring teams through a fast-paced, high-stakes interview process, ensuring a positive experience and a focus on long-term success.
• Continuously improve recruiting processes, learning from every experience and celebrating every hard-earned win.
• Serve as a culture ambassador to the world, modeling resilience and a passion for continuous improvement in every aspect of your work.
• See internal AI tools as a competitive advantage to move faster, work smarter.

• Build and execute creative sourcing strategies to attract top technical and G&A talent who thrive in competitive environments.
• Screen and assess candidates for role fit.
• Manage the full-cycle recruiting process, providing a high-touch experience for candidates and hiring managers.
• Collaborate with cross-functional partners to ensure alignment and drive results.
• Use data and feedback to adapt quickly, learning from setbacks and coming back stronger.
• Represent Pager Duty’s values and culture, championing grit, tenacity, and a never-quit attitude while #Bringing Yourself and #Championing the Customer.

• You have a proven track record of end-to-end recruitment of technical talent that demonstrates customer impact.
• You believe that grit, tenacity, and resilience are essential qualities for top performers.
• You are persistent, resourceful, and creative—never afraid to try a new approach or go the extra mile.
• You embrace feedback, learn from every experience, and are always looking for ways to improve.
• You communicate with empathy and clarity, building trust and inspiring others to keep pushing forward.

• 5+ years of experience in full-cycle technical recruiting, ideally in fast-paced, high-growth environments.
• Demonstrated ability to identify and assess candidates for grit, resilience, and long-term potential in changing environments.
• Experience working in competitive markets where adaptability and perseverance are key.
• Strong relationship-building skills, with a track record of influencing and partnering with senior leaders.
• Data-driven, growth mindset, with the ability to learn from setbacks and continuously improve.

• Proven track record of sourcing global talent pools and fostering best-in-class hiring practices.
• Passion for staying current with industry trends and best practices in engineering, product, and the talent acquisition space.
• Experience with Greenhouse ATS.
• Experience using AI tools like ChatGPT to work and move faster.

Pager Duty is a hybrid workplace. We embrace in-person collaboration as part of our culture. This role is expected to come into the San Francisco office at least twice per week to thrive in the role.

The base salary range for this position is $110,000 - $166,000 USD. This role may also be eligible for a bonus, equity, and/or benefits. Our base salary ranges are determined by role, level, and location and may vary based on primary work location and…