Senior Business Partner

Position: Senior People Business Partner
Vapi (/ˈwɑːpi/):

• We’re creating the shift to voice as humanity’s default interface.

• We’re the most configurable platform for deploying voice agents.

• We’re grown to 400,000 developers in 20 months, adding 2,000+ every day.

• Try talking to Vapi now!

Why We’re Hiring This Role:

• As Vapi scales rapidly, we need a senior People leader who can own operational backbone of our People function while serving as a trusted partner to leaders across the company. This role is critical to ensuring our People operations, compliance, and core programs scale with rigor while maintaining a high bar for leadership, performance, and culture.

What You’ll Do:

• 30 Day:
- Build a deep understanding of Vapi’s business, culture, values, and operating cadence
- Audit existing People operations, HRIS workflows, compliance posture, and documentation
- Establish strong working relationships with the Head of Talent & People, founders, and functional leaders
- Take ownership of day-to-day People operations and employee support

• 60 Day:
- Fully own HR operations and compliance end-to-end, including onboarding, HRIS data integrity, contractor management, and policy maintenance
- Begin leading active People programs such as performance management, employee relations cases, and manager coaching
- Partner with leaders on current organizational needs, including team growth, role clarity, and performance expectations
- Identify gaps and improvement areas across People processes and tooling

• 90 Day:
- Independently run performance review cycles, manager enablement programs, and core People initiatives
- Serve as a trusted advisor to leaders on performance, feedback, and organizational effectiveness
- Operationalize scalable People programs that support Vapi’s next phase of growth
- Act as a consistent culture carrier, reinforcing expectations, values, and operating principles

Who You Are:

• 6+ years of experience in HR, People Operations, or HR Business Partner roles, ideally in high-growth startups

• Proven ability to independently own HR operations and compliance with strong attention to detail

• Deep working knowledge of employment law fundamentals, employee relations, and HR best practices

• Hands-on experience managing HRIS platforms and operational workflows

• Experience owning performance review cycles and People programs end-to-end

• Comfortable partnering directly with founders and senior leaders

• Strong judgment, discretion, and ability to navigate sensitive situations

• Clear, direct communicator with a bias toward action and practical solutions

• Comfortable operating in ambiguity and building structure from scratch

Why Vapi:

• Generational impact:
Build human interface for every business.

• Ownership culture: 90% of company is previous founders.

• Kind team:
The founders Jordan and Nikhil are Canadians.

• Tier-1 Investors: YC, KP seed, Bessemer series

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What We Offer:

• Real stake:
We offer competitive salary and excellent equity ownership.

• Comprehensive health coverage: medical, dental, and vision plans.

• Team love:
We love hanging out and do quarterly offsites.

• Flexible time off: take what you need.

• More: catered meals and transportation, gym & coaching stipends!

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