Senior Business Partner

Vapi (/ˈwɑːpi/)

• We’re creating the shift to voice as humanity’s default interface.
• We’re the most configurable platform for deploying voice agents.
• We’re grown to 400,000 developers in 20 months, adding 2,000+ every day.
• Try talking to Vapi now!

• As Vapi scales rapidly, we need a senior People leader who can own the operational backbone of our People function while serving as a trusted partner to leaders across the company. This role is critical to ensuring our People operations, compliance, and core programs scale with rigor while maintaining a high bar for leadership, performance, and culture.

• 30 Day:
  • Build a deep understanding of Vapi’s business, culture, values, and operating cadence
  • Audit existing People operations, HRIS workflows, compliance posture, and documentation
  • Establish strong working relationships with the Head of Talent & People, founders, and functional leaders
  • Take ownership of day-to-day People operations and employee support
• 60 Day:
  • Fully own HR operations and compliance end-to-end, including onboarding, HRIS data integrity, contractor management, and policy maintenance
  • Begin leading active People programs such as performance management, employee relations cases, and manager coaching
  • Partner with leaders on current organizational needs, including team growth, role clarity, and performance expectations
  • Identify gaps and improvement areas across People processes and tooling
• 90 Day:
  • Independently run performance review cycles, manager enablement programs, and core People initiatives
  • Serve as a trusted advisor to leaders on performance, feedback, and organizational effectiveness
  • Operationalize scalable People programs that support Vapi’s next phase of growth
  • Act as a consistent culture carrier, reinforcing expectations, values, and operating principles

• 6+ years of experience in HR, People Operations, or HR Business Partner roles, ideally in high-growth startups
• Proven ability to independently own HR operations and compliance with strong attention to detail
• Deep working knowledge of employment law fundamentals, employee relations, and HR best practices
• Hands‑on experience managing HRIS platforms and operational workflows
• Experience owning performance review cycles and People programs end‑to‑end
• Comfortable partnering directly with founders and senior leaders
• Strong judgment, discretion, and ability to navigate sensitive situations
• Clear, direct communicator with a bias toward action and practical solutions
• Comfortable operating in ambiguity and building structure from scratch

• Generational impact:
  Build human interface for every business.
• Ownership culture: 90% of company is previous founders.
• Kind team:
  The founders Jordan and Nikhil are Canadians.
• Tier‑1 Investors: YC, KP seed, Bessemer series
  
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• Real stake:
  We offer competitive salary and excellent equity ownership.
• Comprehensive health coverage: medical, dental, and vision plans.
• Team love:
  We love hanging out and do quarterly offsites.
• Flexible time off: take what you need.
• More: catered meals and transportation, gym & coaching stipends!