Human Resources Manager

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Benefits Management Lyon-Martin Community Health Services, San Francisco, CA, US

Requisition

Salary Range: $85,000.00 To $90,000.00 Annually

Job Title: Human Resources Manager
Pay: $85-90K depending on experience
Hours: 40 hrs/week (1.0 FTE)
In Person vs. Remote: Hybrid (4 days in person, 1 remote)
FLSA Status: Exempt, Management
Primary Location:
Lyon-Martin Community Health Services
Address: 1735 Mission Street San Francisco, CA 94103
Reports To: Director of HR & Compliance

Organization Mission

The mission of Lyon-Martin Health Services is to provide high quality, compassionate and trauma- informed medical, gynecological, and mental health care services to trans, non-binary, gender non-conforming, and intersex communities and cis-gender women with specific sensitivity to LGBQA sexual orientation, disability, size, race, ethnicity, and language, regardless of immigration status or ability to pay.

We aim to address and eliminate health inequities for our communities by rooting our clinical practice in core foundational intersectional frameworks of anti-racism, self-determination, harm reduction, and reproductive and disability justice. As a community clinic, we believe our communities are best served by and for us; that’s why community outreach, engagement, and leadership development are central to our mission of community care and mutual aid.

Lastly, we commit to increasing access to culturally responsive care beyond our walls through provider training and education, and policy advocacy.

The HR Manager assists the Director of HR in coordination of HR, compliance, and onboarding training operations including hiring, onboarding, staff relations, leave of absences, payroll, benefits, termination, clinic insurance, as well as helping the clinic maintain compliance with City, County, State and Federal regulations.

Key Responsibilities

• Solicits and listens to staff concerns; takes an active role in resolving conflicts.
• Provides information, or facilitates staff’s ability to obtain information, about benefits, payroll, compensation, training, ergonomic workplace setup and other employer programs and services.
• Assists with internal investigations and works with management to develop, recommend, and initiate appropriate evaluations, disciplinary actions and resolutions to various staff relation matters, including supportive measures, documentation, termination, etc.
• May serve as a neutral party mediator as necessary to resolve conflicts between staff members.
• Provides practical, consistent, and proactive support, direction and advice to staff on HR policies and procedures.
• Serves as a Gender Transition Support Liaison to ensure successful transition in the workplace, acting as a point person for a transitioning employee to confide in and who will ensure all personnel and administrative records are updated with any identification changes, explaining and helping navigate trans-specific benefits, assisting staff with insurance appeals for gender-affirming care, completing any documents for name/gender marker changes, and respecting the staff’s needs and desires around if/when to disclose.
• Support with organizing staff appreciation and morale support activities including regular org-sponsored lunches, birthday and/or holiday celebrations, staff Appreciation Events & Opportunities and staff retreats.

HR Administration

• HR Coordination and HRIS: to support managers and staff in completing timecards in ADP in a timely manner, ensuring they are accurate and approved. Supports staff, including management, in timely timecard entry, time off request submission, and approvals thereof. Coordinates with staff regarding leaves of absence and, as needed, SDI applications. Assists with payroll processing.
• Assists Director of HR in posting positions, recruitment, hiring, and onboarding processes, including provider credentialing, for the agency that all applicable laws are followed.
• Maintains Master Staffing Spreadsheet.
• B…