Bell Captain - Hilton SF Union Square

Come join the team at the Hilton San Francisco Union Square located in the heart of Downtown San Francisco! Just two blocks away you will have direct access to the Muni and BART. Here you will enjoy free meal on shift. We know that you’ll love being a part of the Hilton team! The team is currently seeking a Bell Captain to join their team.

• A minimum of 1-year of Customer Service experience.
• A minimum of 1-year of previous Bellman experience.
< to work a flexible schedule that includes AM/PM and overnight shifts including weekends and holidays.
• Previous Supervisory experience is a PLUS!
• Ability to multi-task and be self‑motivated with a hunger to grow their career.

Full‑Time

Open Availability – AM/PM/Overnight Shifts including weekends and holidays.

Probationary Rate: $21.69 per hour, Full Rate (After 90 Days): $28.92 per hour

• Greet and escort arriving and departing guests to and from their accommodations.
• Retrieve and transport guest luggage.
• Inspect guest rooms and acquaint guests with these rooms and their features.
• Respond to guest inquiries and requests in a timely, friendly and efficient manner.
• Organize and store luggage, as needed, according to guidelines.
• Supervise, monitor and develop team member performance – including scheduling, counseling, evaluations and recognition.
• Recruit, interview and train team members.
• Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies, and local area and events.
• Assist in maintaining the appearance and functionality of equipment.

• Hospitality – Deliver exceptional guest experiences.
• Integrity – Do the right thing, all the time.
• Leadership – Lead in the industry and community.
• Teamwork – Work collaboratively.
• Ownership – Take responsibility for actions and decisions.
• Urgency – Operate with discipline and a sense of urgency.

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

Hilton San Francisco – Union Square

Full‑time

Hilton Hotels & Resorts

Guest Services, Operations, and Front Office