Food and Beverage Manager

Food and Beverage Manager

Omni Hotels & Resorts – San Francisco Hotel

Situated in the heart of San Francisco, the Omni San Francisco Hotel offers a vibrant, four‑star destination for guests and associates. The hotel prides itself on top‑tier guest service scores, low turnover, strong internal promotion rates, and a supportive learning environment that empowers teams to deliver exceptional hospitality experiences.

As Food and Beverage Manager, you will oversee the daily operations of all food and beverage outlets—including Monte’s Restaurant, Monte’s Bar, in‑room dining, and banquet functions. Your primary focus will be the management and execution of banquet operations while ensuring the high‑quality service of all other outlets. You will coordinate events, supervise staff, and collaborate with other departments to maximize financial performance and uphold Omni’s standards.

• Banquet Function Management:
  Oversee all aspects of banquet execution, ensuring flawless service for events, conferences, and meetings.
• Setup Coordination:
  Ensure banquet and meeting spaces are prepared according to specifications and assist banquet housemen as needed.
• Personnel Supervision:
  Direct and coordinate the banquet team during events, guaranteeing top‑notch food and beverage service.
• Post‑Event Operations:
  Supervise clearing and post‑function cleanup; complete post‑event reports, including banquet checks, captain’s report, and daily summary.
• Standards Compliance:
  Maintain consistency in meeting and exceeding service standards for all banquet functions.
• Event Coordination:
  Collaborate with the Director of Catering, Conference Services, F&B Management Team, and other departments for seamless event execution.
• Problem Resolution:
  Address guest concerns promptly to ensure full satisfaction.
• Equipment Maintenance:
  Monitor banquet equipment condition and report necessary repairs or maintenance.
• Outlet Management:
  Oversee Monte’s Restaurant, Monte’s Bar, and additional food and beverage outlets, ensuring high standards of service, cleanliness, and quality.
• In‑Room Dining Supervision:
  Manage in‑room dining service, ensuring prompt, efficient, courteous service and food quality.
• Staff Training:
  Lead and develop staff across all outlets and in‑room dining to deliver exceptional service.
• Guest
  
  Experience:
  
  Monitor outlet service and atmosphere, taking immediate action on guest concerns.
• Menu and Service Oversight:
  Work with culinary teams to maintain diverse, appealing menus and regular quality reviews.
• Sales and Upselling:
  Encourage sales techniques across all outlets to enhance guest experience and revenue.
• Coordination Across Departments:
  Communicate with kitchen, servers, and other departments to ensure smooth operations.
• Financial Management:
  Maintain budgeted guidelines for food, beverage, and payroll; optimize profitability while keeping guest satisfaction high.
• Team Leadership:
  Train, develop, and oversee all staff areas, ensuring adherence to high service standards.
• Budget Oversight:
  Manage the food and beverage budget, including payroll, food, and beverage costs across all outlets and events.
• Shift Meetings:
  Conduct daily pre‑shift meetings with staff across departments.
• Compliance:
  Enforce liquor liability laws and local/state regulations.
• Sales Promotions:
  Implement sales promotion and merchandising strategies across outlets and banquets.
• Operations Coordination:
  Work with chefs, stewards, and service staff for seamless food preparation and delivery.
• Ride‑Share & Toolkit Provision:
  Ensure staff have the tools and training needed for exceptional service.
• Records Maintenance:
  Keep accurate payroll, report, and closing procedures, including forecasting and labor management.

• Proven banquet management experience, including event coordination and staff oversight.
• Experience overseeing food and beverage outlets and in‑room dining operations.
• Experience managing upscale hotel F&B operations, especially banquet‑heavy environments.
• Availability for flexible hours: evenings, weekends, holidays, and event times.
• Strong financial acumen: experience with financial statements, labor productivity, and…