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Director Of National Sales - Westcoast Region

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Hotel Nikko San Francisco
Full Time position
Listed on 2026-02-01
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 250000 USD Yearly USD 250000.00 YEAR
Job Description & How to Apply Below
Position: DIRECTOR OF NATIONAL SALES - WESTCOAST REGION

Job Description

  • Solicit new potential business by expanding account base.
  • Achieve monthly group booking goals through effective negotiation and placement of business.
  • Identify and develop new markets.
  • Function as effective liaison between clients and hotel personnel.
  • Accurately judge group leads for effective placement of business.
  • Maintain and monitor existing accounts to ensure optimum booking activity.
  • Achieve solicitation quotas and room night production goals.
  • Maintain awareness of market situation and its impact on the hotel. Anticipate business needs with flexible planning.
  • Attain personal booking goals on key account.
  • Develop sales strategies to target individual markets and effectively execute these plans and actions.
  • Negotiate rates and availability for group business.
  • Interact in courteous and professional manner with all guests, staff and community members.
  • Respond in courteous, professional and rapid manner in order to resolve all guest and staff difficulties.
  • Apply principles of logical thinking to a wide range of un-standardized intellectual and practical problems in order to perform and direct many varied and complex tasks.
  • Supervise, direct, coordinate, influence and persuade staff in order to maintain service standards of hotel.
  • Interact with people beyond giving and receiving instructions, particularly interaction with supervisor, subordinates, co-workers, and guests in completing assignments, resolving staff and guest complaints.
  • Interpret and comply with a variety of instructions furnished in written, oral, diagrammatic or schedule form.
  • Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
  • Maintain clean and safe work area.
  • Required Qualifications
  • Four Year College degree preferred
  • A minimum of 3 to 4 years group experience in hotel sales.
  • Extensive knowledge of hotel operations.
  • Thorough knowledge of group market place
  • Through knowledge of occupancy trends and competition in San Francisco.
  • Ability to establish long-term relationship with clients.
  • Ability to work independently and aggressively in selling.
  • Ability to meet productivity requirements.
  • Ability to sell selectively to obtain maximum room rate during high demand periods.
  • Ability to negotiate and close maximum room occupancy during low and moderate demand periods.
  • Ability to lead by example.
  • Exceptional oral communication skills to ensure ability to negotiate and persuade guests and staff to achieve results beneficial to operation of hotel.
  • Ability to access, input, analyzes and retrieves information from computers.
  • Ability to maintain excellent relations with staff.
  • Ability to maintain staff and guest confidentiality at all times.
  • Ability to converse calmly with irate guests, superiors, co-workers and subordinates in sometimes intense emotional situations.
  • Ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions.
  • Ability to memorize, recollect and quickly retrieve dates, names, times and other data.
  • Ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions.
  • Ability to sit, walk, stand, lift, reach, pull, push and grasp.
  • EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled

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