Redwood Room Server

Job Description Summary

Under the general guidance of the Bar Manager, perform all duties and provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling.

• Provide friendly, courteous and professional service to all internal and external customers/guests, at all times
• Retain and maintain complete knowledge of all food and beverage menu items
• Perform opening and closing procedures including but not limited to the set up and break down of stations
• Maintain and ensures the overall cleanliness of assigned station and the establishment
• Ensure that all procedures concerning bar tabs and the transfer of tables are met
• Perform accurate cash/credit handling and POS procedures in accordance with Company policies and procedures
• Up-sell food and beverage menu items
• Check identification for proof of age when required
• Monitor guest’s drinks and anticipate guest’s needs
• Provide food service as appropriate

• High School Diploma or equivalent
• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast paced environment and have a high level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends and holidays. The employee will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager or Head of Department/Division.

Pay Range: $20.57 per hour. Pay rate outlined follows contract requirement.

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.