Assistant Operations Manager - F&B

Assistant Operations Manager – F&B (Hotel Kabuki)

Organization
:
Hotel Kabuki – an upscale boutique hotel in San Francisco’s Japantown.

At Hyatt, we believe our guests choose Hyatt because of our caring and attentive associates who provide efficient service and meaningful experiences. Hyatt is a place where high expectations aren’t just met—they’re exceeded. Our rewards program and adventurous career path open doors to exciting challenges in hospitality.

Hotel Kabuki blends modern Asian and Western design with upscale amenities, offering elegant rooms and suites, a modern fitness center, meeting facilities, and pet‑friendly accommodations. The property is situated near the Fillmore District and Pacific Heights, providing convenient access to iconic San Francisco landmarks.

Role Overview
:
The Assistant Operations Manager – F&B oversees all kitchens and food and beverage outlets within the hotel, including the breakfast restaurant Small Farms, cocktail bar Haibu, mini lobby market Konbini, the staff cafeteria, and banquet facilities. The position also supports the Rooms division as needed to exceed guest expectations.

Salary range
: $56,800 – $79,400.

• Oversee day‑to‑day operations in the kitchen, outlets, and banquet divisions.
• Manage kitchen operations: menu planning, food preparation, and sanitation.
• Support execution of banquet functions, special events, and related F&B operations.
• Maintain and enhance hotel amenity and experience programs to align with the JDV brand.
• Assist with hiring, training, and developing Culinary, Stewarding, and F&B colleagues.
• Manage payroll, reporting, inventory, budget performance, and vendor relationships.
• Perform daily walk‑throughs to ensure compliance with Department of Health regulations and Hyatt Corporate standards.
• Coordinate with Front Desk, Housekeeping, and Events to ensure extraordinary guest service.
• Promote an environment that supports guest satisfaction and colleague engagement.
• Resolve guest complaints to maintain high customer satisfaction and quality.
• Maintain Hyatt brand standards and service quality.
• Continuously evaluate and improve operational processes.
• Occasionally cover breaks and support the Front Desk team.

• Demonstrated ability to interact with people and inspire others.
• Minimum 2 years of progressive hotel F&B management experience (preferably with Hyatt).
• Food, wine, and beverage knowledge in an upscale environment preferred.
• High energy, creative mindset, entrepreneurial spirit, service‑minded, team player, motivational leader, effective communicator.
• Clear, concise written and verbal communication skills.
• Proficiency in Microsoft Word and Excel.
• Excellent organizational, interpersonal, and administrative skills.
• Experience implementing new food & beverage concepts.
• Flexible work schedule and reliable transportation.