Intake​/Scheduling Coordinator; Level 2 - San Francisco San Francisco

* High volume of hours may result in total annual earnings up to ~$100,000 with overtime

Health Link Home Health and Hospice is a renowned provider of comprehensive and industry-leading home health services throughout the greater San Francisco Bay Area. As we approach our 20-year anniversary, we remain committed to exceptional patient care and a supportive, collaborative work environment.

We are currently seeking a highly organized and communicative Intake & Scheduling Coordinator (Level
2) to join our San Francisco office. In this integral role, you will facilitate the start of care process for incoming patients and ensure effective scheduling coordination between hospitals, providers, patients, and our clinical teams. If you thrive in a fast-paced healthcare setting and enjoy owning processes that directly support patient care, Health Link is the place to grow your career.

• Work closely with clinical staff, schedulers, and community partners
• Collaborative culture with strong communication and team support
• Competitive hourly rate with significant overtime earning potential
• Paid Time Off (up to 10 days annually)
• Stable Monday–Friday schedule with rotating weekends
• 401(k) with employer matching
• Life insurance
• Supportive leadership and a positive work environment

• Coordinate and process incoming referrals from hospitals, facilities, and providers
• Accurately collect, enter, and manage patient information
• Communicate with patients and families regarding services, scheduling, and start-of-care timelines
• Collaborate with clinical teams to assign and schedule patient visits
• Support community liaison efforts to promote timely admissions
• Troubleshoot scheduling challenges to maintain continuity of care
• Follow all company policies and procedures

• Minimum 1 year of experience in healthcare intake and scheduling (preferred)
• Strong attention to detail and excellent communication skills
• Ability to manage shifting priorities in a fast-paced environment
• Comfortable navigating software systems and learning new technology
• Familiarity with medical terminology (preferred)
• Home health or hospice experience is a plus
• Strong organizational and interpersonal skills are a must

Location: In-person at our San Francisco office

Schedule: Monday–Friday + rotating weekend coverage as needed

At Health Link, you’ll join a team that believes meaningful work starts with people who genuinely care. If you’re looking for a role where you can grow professionally, support impactful patient care, and be part of a connected, mission-driven team—we encourage you to apply.

Health Link Home Health and Hospice is an equal opportunity employer.