Medical Record Technician Department of Public Health

Overview

Company Description
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

• Application Opening:
  November 26, 2025
• Salary: $86,840 to $105,612 annually
• Recruitment
  -2112

The San Francisco Department of Public Health (SFDPH) serves to protect and promote the health of all San Franciscans. SFDPH works through divisions including the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The SF Health Network provides a complete system of care with locations citywide, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and more than 15 primary care health centers.

The Mission of SFDPH is to protect and promote health; the Population Health Division provides core public health services such as health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN to provide a range of mental health and substance use treatment services.

Under general supervision, 2112 Medical Records Technician assists in analyzing, coding, and compiling all medical records on patients treated at City and County medical facilities; may assist medical staff in selecting cases for specific research projects; supervises clerical staff assigned to the Medical Records Department.

Examples of essential duties include, but are not limited to:

• Assists in training and mentoring of assigned clerical personnel; monitors and leads medical records clerks/clerical personnel by medical records clerical needs, making periodic reviews of the quality and quantity of work performed; assists in workflow development; assists in developing production standards to meet departmental goals; conducts in-service training.
• Serves as a liaison with medical health care providers, managers, and requestors by communicating medical records information in a timely manner; providing orientation and/or responses to medical record functions, procedures, and responsibilities; attending meetings as needed; resolving problems as encountered and promoting understanding and cooperation with medical record users.
• Analyzes medical record deficiencies in accordance with Information Management Standards mandated by JCAHO/Title 22 by scanning records for appropriate signatures, medical entries, inclusion of proper forms and reports, and special audit requests to ensure a complete and concise legal document, timely assignment, and tracking of physician documentation deficiencies.
• Manages complex eFaxes workflow.
• Codes diseases and medical operations using an encoder and required EHR by using ICD-10-CM, ICD-10-PCS, and CPT as required by CMS, AMA, California, Joint Commission, and Title 22 Standards to provide information for billing, data, research and retrieval of patients’ records by diagnosis and procedures performed.
• Processes medical records by assembling, analyzing, coding, and checking for policy compliance; files charts and assists in revision of files.
• Abstracts information from medical records for indexing and for the preparation of summary reports to official agencies.
• Assists medical staff in compiling data for research projects.
• When required, prepares hospital records to be taken to court and ensures return of records to their proper place.
• Consults with doctors, nurses, and other personnel to issue complete, up-to-date, and accurate medical records.
• The 2112 Medical Records Technician may perform other duties as required/assigned.

• The Office of Compliance and Privacy Affairs Compliance Auditor Job Description (see link for specific responsibilities)

• Experience:
  
  One (1) year of experience, within the last five (5) years, performing abstraction of medical information, coding, or release of medical information; AND
• License and Certification:
  Possession of a valid Registered Health Information Technician (RHIT) certification

Substitution: Possession of a valid Registered Health Information Administrator (RHIA) certification may substitute for the required experience and the RHIT certification.

• Trauma Registrar:
  Possession and/or completion of the following certification/courses within 12 months of hire
• AAAM AIS Course Certificate
• Certificate from trauma registry course
• ICD-10 Course Certificate dated within the past five years
• Cancer Registrar: valid CTR credential within 12 months of hire

One year full-time employment is equivalent to 2,000 hours. Verification of

Education and Experience:

Every application is reviewed to ensure that you meet the minimum qualifications. Applicants may be…