Manager of Recruitment & Outreach

Job Summary

The Manager of Recruitment & Outreach at the UCSF School of Nursing is responsible for leadership in the design, implementation, and evaluation of a comprehensive recruitment strategy for our diverse academic programs. Their portfolio includes lead generation and nurturing as a crucial part of leading students to completed applications and meeting enrollment targets.

Reporting to the Director of Learner Experience, the Manager oversees and implements:

• Recruitment and marketing budget
• Materials and resources
• Digital outreach and advertising campaigns
• In-person recruitment
• Campaigns to enable faculty to be recruiters
• Utilizing our CRM for drip campaigns
• Response to inquiries
• Production and coordination of info-sessions
• Measurement of effort success, conversion tracking

• Utilize excellent interpersonal skills to collaborate across our organization and with external stakeholders
• Utilize marketing, recruitment, and audience expertise to maximize our efforts and carefully target in order to meet our enrollment goals
• Apply a strategic mindset and a data-driven approach to streamline processes while managing several programs with differing needs

• Bachelor's degree in related area and / or equivalent experience / training
• Minimum of 3 years of Lead/Supervisory/Manager experience
• Minimum of 5 years of experience in recruitment, outreach, student support, and/or marketing
• Required to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program
• Strong interpersonal skills for effective collaboration
• Ability to manage projects
• Demonstrated ability in supervising the work of others and the ability to organize and set priorities that accurately reflect department goals and objectives
• Excellent communication skills, both verbal and written
• Advanced working knowledge of Microsoft Word, Excel, and other business software
• Ability to work efficiently in a fast-paced environment
• Ability to understand and interpret complex documents and data specifications
• Demonstrated ability to work independently and follow through on assignments with minimal direction
• Demonstrated ability to utilize critical thinking skills to analyze problems and develop effective solutions
• Effective writing and editing skills, including experience developing policy / procedures, reports and presentations
• Strong knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment
• Knowledge of human resources management policies with the ability to train, monitor, evaluate, and document human resources issues and performance

• Master's degree in health field, communications, marketing, or related discipline
• Experience with case management or tracking systems like SLATE

• Required to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health.

We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce.

We are committed to building a broadly diverse community, nurturing a culture that…