Medical Social Worker
Listed on 2026-02-04
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Healthcare
Community Health, Mental Health, Family Advocacy & Support Services
Medical Social Worker (2920) - Citywide - H00140
Apply using Smart Recruiters, the City and County of San Francisco's application portal.
Department: Public Health
Job class:2920-Medical Social Worker
Salary range: $ - $
Role type: Permanent Civil Service
Hours: Full-time
Exam type:Class Based Test
Rule:Rule of the List
List type:Entrance
This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam.
Key ResponsibilitiesUnder general supervision, the 2920 Medical Social Worker performs routine medical social work duties; evaluates social, emotional and physical needs of clients; interviews clients and their families and significant others; provides supportive counseling or crisis intervention; conducts mandatory reporting activities; advocates on behalf of clients; provides discharge planning, service coordination, psychoeducation and case management; and performs related duties as required.
- Evaluate social, emotional, and physical needs of clients by applying social work theories and helping clients cope with illness.
- Provide supportive counseling or crisis intervention to clients and families or refer to therapists or mental health providers.
- Interview clients, families, and significant others to obtain intake information, review financial status, and screen eligibility for entitlement programs; collaborate with interdisciplinary health care teams; devise, develop, and implement treatment plans; may diagnose as part of a treatment plan.
- Conduct mandatory reporting activities by completing reports to CPS, APS, elder abuse, and domestic violence reports in specific time frames.
- Prepare records to document case activity, including chart notes, correspondence, and other agency forms to monitor and assess client’s progress.
- Advocate on behalf of clients with agencies, medical practitioners, and within the community.
- Conduct home visits when necessary to survey living situation of clients for accessibility and determine the need for further services.
- Provide discharge planning and service coordination and linkage by analyzing client needs, coordinating with treatment teams, and referring clients to outside services and community agencies; research community resources and facilitate medical treatment and arrange follow‑up care.
Minimum Qualifications
- Education: Possession of a Master’s Degree in Social Work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE).
- Experience: Six (6) months (1,000 hours) of social work experience in a health care setting, which may be gained from supervised field placement during the MSW program or from post‑graduate social work experience.
- Comfort responding to urgent social work requests in varied hospital outpatient units.
- Experience in Urgent Care and/or Dialysis setting.
- Willingness to provide case management services (on‑campus only).
- Excellent communication skills.
- Able to manage multiple tasks/assignments.
- Bilingual in Spanish or Cantonese.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
AdditionalInformation
All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit careers.sf.gov to begin your application process.
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