Operations Associate - Pharmacy

Mochi Health’s mission is to be the discovery layer of healthcare. We are building a platform that makes it easier for patients to find the right providers, access the right medications, and take control of their health with transparency and trust.

Over the past few years, we have experienced rapid growth by combining operational excellence, clinical expertise, and innovative technology to deliver care that is more human, intuitive, and effective. From pharmacy pricing transparency and personalized medication management, to long-term medical record access and community-based chronic illness support, Mochi is creating a new model of care that empowers patients, providers, and pharmacies alike.

We believe the future of healthcare is personal, and we are building the technology to power it. At Mochi Health, you will join a team that values inclusivity, collaboration, and bold thinking, and you will have the opportunity to do the most meaningful work of your career.

$100,000 - $150,000

Full-time / Onsite (5 days/week)

As an Operations Associate focused on partnerships, you’ll be instrumental in expanding our pharmacy network from a handful of partners to thousands, directly impacting the healthcare industry's evolution. You will work with cross-functional teams, including operations, engineering, and growth to ensure successful partner integration and optimize logistics, enhancing service levels and the patient experience. Additionally, you will dive deep into data, reporting key performance indicators (KPIs) to executives to guide strategic decisions and drive network growth.

• Obsessed with the details and quick to follow up—you're on top of every thread, keeping internal teams and external partners aligned and moving fast
• Onboard new sellers onto our platform
• Maintain highly accurate trackers of performance, growth, and communications
• Create dashboards, spreadsheets, PowerPoint decks, SQL queries, and Python scripts, leveraging skills in researching data to tell stories that enable executives to make strategic decisions
• Embrace challenges that push you to grow both personally and professionally
• Demonstrate ownership and initiative in a fast-paced, collaborative environment, driven by a passion for improving patient lives and making a meaningful impact across the organization.

• You possess a Bachelor’s Degree in Business or a STEM field
• You have 1-2 years of experience as a project manager
• Your first instinct when presented a problem is to evaluate all of the data
• You have exceptional verbal, written communication, and presentation skills
• You possess a keen eye for detail and a talent for organization
• You have a bias for action and implement change quickly as well as respond positively to a fast-paced and constantly changing environment
• You’re excited about working in-person with our team in San Francisco, CA

At Mochi, we believe your best work happens when you feel your best—so we’ve designed an environment that fuels your creativity, supports your growth, and makes every day exciting.

• Daily Meals and Espresso Bar - Breakfast, lunch, and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day
• Pre-Tax Commuter Perks - Save on transit and parking through pre-tax commuter benefits
• Top-of-Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create
• Profitable and Rapid Growth - We’re scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions
• High-Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide
• World-Class Team - Collaborate with teammates from Tesla, Space
  
  X, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure
• ✨ Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans
• Mochi Health Membership – We cover your monthly subscription fee so you can experience the same care as our patients (medications not included)
• Time to…